[Resolved] Canon Camera — Damage in warranty period | |||
Dear Sir, I have purchase CANON DIGITAL CAMERA PURCHASE FROM: Best Price Zirakpur Chandigarh I have found damage of my camera’s battery cover lock not work properly so I visited to your customer service center located in Chandigarh with my warranty card and purchase bill. They examine the camera and say some part of lock was broken so we have to change with new cover and that will be a chargeable and amount is near about 570/- Indian Rs. on one week. My problem is camera is in warranty period and they claim a charge for repairing. I ask them after change of cover this type of problem is coming or not. They give answer that this is the plastic item so we cannot give any guaranty. That means your quality of this camera is poor? So I request you to repair my camera in warranty period and don’t claim any charges to me Please take this matter in priority and reply me by return e-mail as early as possible as I already given my camera to above service station Thanking you Regards Mail ID pratap.[protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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I have purchase
CANON DIGITAL CAMERA
MODEL NO – PS A495 IS
PRODUCT SR. NO: [protected]
PURCHASE FROM: SALES INDIA PRIVATE LIMITED
CASE MEMO NO & DATE: 49638 DATED – 31/10/2010
I have found damage of my camera’s battery cover lock not work properly so I visited to your customer service center located in Ahmedabad with my warranty card and purchase bill.
They examine the camera and say one plastic part of lock was broken so we have to change with new cover and that will be a chargeable and amount is near about 630/- Indian Rs.
My problem is camera is in warranty period and they claim a charge for repairing.
I ask them after change of cover this type of problem is coming or not.
They give answer that this is the plastic item so we cannot give any guaranty.
That means your quality of this camera is poor?
So I request you to repair my camera in warranty period and don’t claim any charges to me
My customer service report is as below
CANON INDIA PVT. LTD.
Bhavi Electronics
101, Shivalik – 10
Opp. SBI Zonal Office, S.M. Road,
Ambawadi, Ahmedabad (Gujarat, India)
Call Id : CD[protected]
Call Date : 20/01/2011
Please take this matter in priority and reply me by return e-mail as early as possible as I already given my camera to above service station
Thanking you
Manan Chauhan