Canon Lbp3500 Printer — Does not support Windows 64bit edition

From the time we have purchased this printer it is not supporting windows 64bit edition. we have made several complaints about this to the seller at Bangalore but he does not respond to this and worst is the service engineer in Bangalore keeps his mobile switched off. I am fedup of this issue and needs Cannon to take immediate steps to rectify this problem. Because it is a dead investment for last few months.

Madan
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Yes, no 64 bit driver for such a higher model a3 printer shows the inability of the company in technology innovations. All workstations run wih 64 bit os and they only need a3 printer to print big size designs. Canon is not up to the mark in new technologies. Almost all the hp printers support 64 bit os.
Also after lot of complaints, canon is not taking any steps to provide 64 bit driver. Really canon is not capable of developing higher model printers. I think switching to HP is the option.

PRODUCT NOT RECEIVED

PRINTER PURCHASED FROM STAR CJ ON HOME DELEVIRY ONLY PRINTER BUT BAG WAS NOT RECEIVED WHICH WAS A FREE PRODUCT WITH IT.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    580
    Pending
    0
    Resolved
    152
    Canon India Phone
    +91 12 4416 0000
    +91 22 3901 0101
    Canon India Address
    7th Floor, Tower B, Building # 5, DLF Epitome, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Canon India contact information