| Address: | Saharanpur, Uttar Pradesh |
Respcted sir
I have purchased a carrier air conditioner 1.5ton split ac on 10 july 2009. From national electronics court road saharanpur.
I used the ac for one month than raininy season comes then i start my ac in the month april 2010 i see that the ac is not cooling the room. I file the complain the person shariq comes he said that gas is leaked he filled the gas and went away after 2 -3 days i see that again the same problem i called him so many times than i called to the dealer and also at ghaziabad office to mr gulshan and mr manish suri. Than the person comes he again filled the gas and went away. After 2-3 days again the same problem. Then i went to the dealer many times he send the person shariq he said that their is some leakage in the indoor unit. Aap company ko kaho ki aapka indoor unit replace kar daye meine company mein phone kiya mr manish suri say meri baat hui meine unhe kaha ki abhi mera ac warranty mein hai aap mera indoor unit replace kar do toh unhone kaha ki replace nahi hoga hum isko thik kar va denge meine kaha nahi mujhe replace karva kay do toh unhonay kaha ki nahi hum isko thik karva kar dayge. Unho nay shariq ko bheja woh indoor unit uttar kar lay gaya aur 4-5 days baad laya fir maine manish suri ji ko kaha ki agar yeh phir kharab ho gaya toh unhone kaha yeh meri responsibilty hai ab meine is saal ac start kiya toh phir wohi problem toh mr maneesh say baat ki toh kahtay hai ki aab toh yeh warranty say bahar hai aab aap ko thik karvanay kai charges dene hoge. Ab maine itnay din say carrier kay md ko email kar raha ho par koi response nahi hai. Inhonay isi tarah ac ki guranty khatam kar de
Sir meri yeh request hai ki aap company ko kahi ye ki aapna ac utar kar lay jaye aur mera amount refund kar daye mein toh bar bar mail kar kar phone kar kar pareshan hogaya hou garmi bhi itni padh rahi hai i will be very thank full to u i[censored] solve my problem
Vinay narang
Saharanpur up 247001
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