[Resolved] Carz Hyderabad — Horrible Service at service center
I have a Maruti Zen purchased around 10 years back and which is very dear to me and my family.
I have planned to paint my car and get it completely loaded up so that I can still have my sentimental car with me and also the car looks good.
One of my friend has suggested me that Carz near Hitech city, Hyderabad provides good service, so I decided to give my car over there and I have told them to paint my car so that it looks neat and good.
They gave me 2 weeks time by which they said they will finish off painting. But I was shocked by the response these people gave me after taking my car. They never called me or updated me on what is happening on my car. I had to call them after 3 weeks to ask about the status of the car. They said the car will be ready in couple of days.
Even after 4 days, these guys never called up, so in the 4th week I went to the showroom to check out what was happening. I was shocked to see the condition of my car. They just painted outside body of my car and it was complete mess inside the car with all paint marks and stuff. They didnot fix any of the stuff properly and when I opened the bonnet and the dicky, the car was not painted and it was horrible to see all that.
I was pissed off and asked them what did they do and there was no reply. Then one gentleman came and said he will set right everything and asked me 2 days. Even after that they never called me or were answering my questions on phone properly.
I had gone there exactly after 5 weeks and I had to get my car as I was dependent on it though the work was not done to my satisfaction. I had paid 27,000 for the horrible work they have done.
I repetended giving my car at CARZ after seeing so much bill and not happy about the work they have done. Any road side shop can do the same painting at less than half the prize these guys charged me.
I request everyone not to trust and give their cars for repair at CARZ, near hitech city, Hyderabad.
The horrible part with this service centre is they don't even have a feedback form to inform them what they are doing.
Overall its a horrible experience for me at CARZ and it is not value for money at CARZ.
Complaint marked as Resolved Aug 13, 2020
Category: Car Service Centers
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