CC Avenue — non refund of amount for the failure transaction

Address:

Chennai, Tamil Nadu

sir,
I made a transaction of amount Rs.1980 for ticket booking in ticket goose vide transaction ref no.CCA12AFFD638IG88496450 was not successfully registered .Kindly revert the cancelled transaction amount in my saving account please. i also send mail to [protected]@ccavenue.com to revert the amount on 3/3/12 & 6/3/12.so far i didn't receive any reply. I contact the sbi customer care they replied the following details as follows.

We thank you for banking with us. Your above mentioned transaction has been performed through merchant site of CCAvenues.Kindly contact your merchant for the credit status. Contact details- Avenues India PVT LTD,[protected]/26000846/26491524/32913622, 6920419/67425555. email- [protected]@ccavenue.com We regret for inconvenience caused to you.

Kindly respond to this complaint through my email id [protected]@rediffmail.com.