[Resolved] Axis Bank Credit Card — Harassing customer even after taking cheque of billing amount | |||
I had an Axis Bank Platinum Advantage Credit card whose dues were cleared via a cheque to Axis Bank local branch (have the slip of the cheque filled along with me). The credit card got expired, and I did not receive a new credit card nor i had any information on the new credit card number. The local authority of the branch called saying they cannot clear the cheque as the credit account number is not showing in their systems. I spoke to them couple of times explaining how do I clear the dues, if I do not have the new account number and the old one is not in their system. Also raised this complaint to their customer care and since then its been almost 2 months that these guys have been harassing everyday by calling. They have been charging the interest for dues. Why should I pay for the interest for no fault of mine. If the cheque was not honored, why was it not sent back to the owner's address?? I see a foul play, as the customer care keeps going to and fro on figuring out details. It seems a pathetic bank, who does not even honor Priority customers. If this issue Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
I have to cancel my card please do the needfull at the earliest
card no: [protected]
card no: [protected]
sdfsd
I HAD APPLIED FOR CREDIT CARD IN LAST MONTH OF MARCH. AFTER THAT IN SECOND WEEK OF 30TH MAR 09 I RECIVED ONE SMS WITH CODE NO.1817048. BUT AFTER THAT NO COMMUNICATION FROM YOUR END.ALSO TILL TODAY i.e.16TH MAR 09 CREDIT CARD IS NOT RECIVED. WHETHER MY APPLICATION IS ACCEPTED OR REJECTED? WHETHER YOUR BANK IS GOING TO ISSUE ME A CREDIT CARD OR NOT? PLEASE INFORM ME BY RETURN MAIL
Cheque — Cheque credit
My self Sudheer dhawan has joined account with my wife Ruchi dhawan in East of kailash new delhi.I have deposited my cheques in NOIDA,sector 12(metro pnb branch) on friday 9-4-2010,It was account pay cheques.And i got phone from PNB sector 12 branch that i should collect the cheque and deposite in my account branch in delhi.
I got my cheque return back on[protected].
Then i went delhi droped in nekhe place branch and its easyly credited.
Compliant is my against sector 12 pnb that they dont want to work and assist the customers please take serious action.
thanks
[protected]
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Axis Bank — NO INFORMATION ABOUT AXIS BANK CREDIT CARD. NOT
DEAR SIR/MADAMI HAD APPLIED FOR CREDIT CARD IN LAST WEEK OF OCTOBER 07. AFTER THAT IN SECOND WEEK OF NOV 07 I RECIVED ONE SMS WITH CODE NO. BUT BY MISTAKE IT IS DELETED FROM MOBILE. BUT AFTER THAT NO COMMUNICATION FROM YOUR END.ALSO TILL TODAY i.e.4TH JAN 08 CREDIT CARD IS NOT RECIVED. WHETHER MY APPLICATION IS ACCEPTED OR REJECTED? WHETHER YOUR BANK IS GOING TO ISSUE ME ACREDIT CARD OR NOT? PLEASE INFORM ME BY RETURN MAIL.
YOUR'S TRULY,
B.G.GOVANDE.