[Resolved] Chevrolet - Beat — Recurring Problem | |||
I have purchased 'Chevrolet Beat' in January 2011. I have been facing recurring problems in my Car. Within 2 months of its purchase, the Fuel Pump had to be replaced by the Company which took almost 1.5 months to finally execute the change as the part was not available. It was also informed to me that some more customers were facing the same problem in new purchases. After that I started facing problems with my Power Windows and it has been thrice that my Card has gone for repair for the same problem. And after being repaired thrice, my Power Windows are still not functioning. In total my new Car has made 6 visits to the Chevrolet Service Station in last 6 months instead of only 2 requisite Service. Kindly take the necessary action, if possible as I'm really fed up with these kind of service from Chevrolet side. Regards Chhavi M :- [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
48%
Complaints
706
Pending
0
Resolved
338
+91 12 4308 0000
+91 26 7622 1000
Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
View all Chevrolet India contact information
Chevrolet - Beat — Technical Problem - Unattended Always
I bought car in March 2010 from RSA Motors, Panchkula. I have faced two problem from starting1. The water gets enter while raining. I went to RSA they fixup the doors agains and said they have checked, there is no water while testing. I did not see their afterward trial.
After 1 month, again while raining I stuck inside the car as water get inside upto driver seat level. I again went there they did all the things under warranty but refitting of carpet can tell the poor workmanship. It does not look new now. but I did not observe water entrainment afterward. May be after some time...
2. I am facing the problem with the power and electronic system which will definitely becomes the core reason of my accident in future
I need to change the gear even the speed is more than the capacity o[censored]sing that gear. Also I find the same even worst experience while moving on hilly area (with little slope), even by reducing the gear, I am not able to pick up / mainitaining the same speed. Sometimes I have to reach to the first gear. Once AC is ON then it becomes worst conditions. I did not face these kind of problem even in 800CC engine of Maruti Car. I talked with service personal but they have a simple answer "sir it has electronic system to control so we can not do anything, it may itself get OK after 5000 km". I am also an automation engineer, I don't know why they always trying to make the customer fool. As an engineer I can say that no manufacturer use automation to make its car worst, yes it could be for overcome the worst conditions. Still I don't know why and how the service provider can sleep without really satisfying their consumer.
Still I am waiting for a service person who honestly understand the problem and take initiative to resolve it as these kind of issues falling down the repo of GM kind of company.
Sangeet Kohli - [protected]