[Resolved]  Chevrolet Beat Ls / Crossroad Kanpur — FAKE AND FRAUD DONE BY CROSSROAD AUTO PVT. LTD KANPUR

Address:

Uttar Pradesh

Dear all,

I want to attract your kind attention towards FAKE and FRAUD commitment done by M/S CROSS ROAD KANPUR. (Customer Care CROSS ROAD - [protected])

SUB : Complain of CPCOO of Beat LS of Neelam Singh

CPCOO means 3 years FREE maintenance package

Dear Sir,
As I have forwarded a complain to Mr. Nishant Verma (Sales Manager,North Region,India) against M/S Cross Road Auto Pvt.Ltd. Kanpur on the subject mentioned as above. The Dealer replied that your complain is closed. The problems which are unsolved are as follows.

1. I have not found any satisfactory reply regarding CPCOO offer as of the dealing paper.

2. In such an attractive offer given in your advertisement published in Hindustan Times Kanpur dated Nov.9, 2010. I want to know that why any customer would not opted the CPCOO offer- No any reason. Only dealer is misguided to the customer.

3. Six month later, the dealer said that you were not opted the CPCOO offer and not paid any amount for the CPCOO, what was the logic of dealing and pls go through company advertisement saying SABHI KUCHH CAR KI KEEMAT ME SAMIL-KYONKI BAKI KA SARA KHARCHA HAMARA.

4. Why Miss Poornima (sales executive,kanpur) said that CPCOO booklet to be provided after one month at the time of first service which terminates to the second service.

5. Dealer stated that he has given a cash discount of Rs.16016/- instead of CO’S offer of Rs.15000/-.I want to know that where is mentioned this discount in the RSO?.

6. Your catalogue stated that the security system (central locking) is inbuilt in Beat LS, Which means this is not an extra offer given by the dealer.

7. Dealer stated that the cost of CPCOO is Rs.15000/-. However on my telephonic discussion, you told me the cost of CPCOO is Rs.13000/-only. I want to know that what the actual cost of CPCOO is. Dealer’s report true or your statement true, I think any one.

On the basis of above discussion it fact that the Dealer is misguided to me which is unfair and unreliable towards the customers of your company.


I request you to kindly seriously investigate and observe the matter and provide
me the necessary documents of CPCOO.

Thanking You.

Regards,

(Dr.V.K.Verma )
Kanpur (U.P)
Mob: [protected]