[Resolved]  Chevrolet Cruze — IMPROPER QUALITY

Address:Narmada, Gujarat

I am P K ANAIR from Jamnagar, Gujarat, have purchased a Car CRUZE LTZ from M/s GALLOPS MOTORS Pvt Ltd, the jamnagar dealer of Cruze, in the month of march 2011. The quality of the vehicle not up to the mark considering the price. They added more features but not comfortable for long use.

From the day second of purchase,we noticed that both of front wheel are getting extreme hot. While reporting they they done some repairs and given back. From the fifth day while going to Rajkot we felt the car wobbles too much. Since then we felt always (suffered for Three Months)when we drive and ladies and children refuced to travel in the car. When I spoke the gallop motors they not responded well. After my warning that I dont want the car and take it back or exchange other wise I will register police complaint they agreed to do check ups. Finally they obsereved some balancing probelms was ther with the new car.

After around five months the apholstery of roof just back side of sliding sun glass is falling down with one to two inch gap inside. That als complained. they informed to get repair the same they need one to days.

Representaive of Consumer department may take suitable action to get changed the car or refund theRs. 13.32 lakhs is spend for purchase.

Because I dont know how long I can use this car and also I am not satisfied.
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Aug 13, 2020
Complaint marked as Resolved 
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