[Resolved] Chevrolet India — car on fire | |||
In a bizzare of events, a local resident, the owner of luxurious SUV Chevrolet-Captiva was obscured on the repeated failures for the support from General Motors India Ltd. On 10th feb the owner's SUV had caught fire while on the way to Saharanpur and till now no help has been received either from General Motors or the company dealers by him.Ludhiana based local businessman, was extremely disappointed and frustrated with poor after sales service of the company's dealer m/s padam motors. Accordingly, after growing frustrated of visiting and calling local Chevrolet stores and suffering delays and loss in the business also he took the matter in his own hands and vent out his anger with the public outburst. The entrepreneur , vig said,"The moving car caught fire due to sudden short-circuiting and I somehow managed to jump out of the car and fell off in the pithole on the highway and got several injuries and bruises. I had been constantly calling up the authorities for the help and co-operation, but no body is ready to look into the matter. I called up at Oberoi Motors, Yamuna nagar for the assistance but they failed to provide it . I also tried to take the matter to Sanmukh Singh from General Motors who came to ludhiana at chevrolet outlet-Padam Motors to acertain the reason about the incident, after four days of repeated calls made by me , an incomplete report was sent to the higher officials which was unsatisfactory to me as well surveyor from designated insurance company. I thereafter called vikas jain ( DIRECTOR SALES-GENERAL MOTORS INDIA LTD.) at his cell number who forwarded the matter to nitin kohli, who is the after sales zonal manager ( GENERAL MOTORS INDIA LTD.) but they both showed inability to help me out. This was never expected from such a high esteemed company like chevrolet.The company has been delaying the matter by quoting silly excuses." With Regards vinay vig 115-j block. sarabha nagar. ludhiana Ph No.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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I am filing a case in consumer court and also taken this matter to ARAI. We will get justice if you share me the details.