[Resolved]  Chevrolet Spark — Spark - Issue

Sir,

I am Pankaj Heda and I own Spark car since Feb 2008. I must say, I am quite happy with this vehicle in the city driving condition and would recommend anybody in this segment. However, I am prompted to write this email after an unfortunate incident this weekend that made me bit concerned about the safety aspect of this car. Let me briefly explain the incident to you.

This weekend I was taking my vehicle out of the road side parking. I barely was a foot outside from the parking place with front wheels turned. Then a Hero Honda Bike barely at 30-35 kmph dashed on the front wheel on the drivers side…. With this impact, that biker did not fell down, Nothing happened to his bike and there is hardly any scratch on the body of my car (as the impact was on the wheel).

But, it did break some casting (part) that was connected to front wheel on the drivers side which seems crucial to control wheel direction from Steering (as now Wheel cannot be controlled with steering after this impact). What’s more worrying is, the part that was broken, looks to be a metal casting and was not exposed to the direct impact (as was behind the front wheel and there is no way anything can directly strike it). How can such an important part (that controls wheel motion) be so fragile…. Is this a design flaw that could seriously put the safety at risk.

Also attached are the estimates I have got from one of your dealers in Pune. And from looks of it, it is quite high for the type of incident I had. My vehicle is insured and I will try to claim whatever I can from them but thought that it is imperative that I bring to your notice which I think is a design problem which could put safety of this car at potential risk and then should I really be required to spend so much on these repairs.

You can contact me @ [protected] for further information if you may require.


PASHANKAR AUTO WHEELS PVT. LTD.
S. NO. 45 1 TO 10 1, MUMBAI BANGLORE HIGHWAY BYEPASS, BANER
PUNE - 411045
Phone : 66210202
Fax : 66210099

EST.NO.:000219 REGN.NO.:MH40A7048 CUSTOMER: MR. PANKAJ PRAKASH HEDA

Customer : PANKAJ PRAKASH HEDA Estimate :[protected]
Address : AT KATOL, RATHI LAYOUT CHANDIKA W NO 1, TADate : 16/06/2009
NAGPUR MAHARASHTRA Insurance Co. and Address
440015
Telephone :[protected] [protected]

Model :SPK
CHEVROLET SPARK
Reg No. :MH40A7048 Policy :
Chassis No :MA6MF481P8HA16309 Claim :
Engine No :B10S1037523KB2 Division :
Mileage :9352 **** SURVEYOR ****

Valid :
Tax :


Accidental Detail :-
Acc- Dt-
Driver 0
Licence
FIR Details :-

Dear Sir/s,

As desired by you we submit herein our estimate for repairs in duplicate to be /
being carried out to your Vehicle No.MH40A7048 for favour of your approval.

Terms & Conditions :-
1. The below mentioned spare parts and labour rates have been taken as
estimated value on the exterior position of the job. Any additions
to be intimated by supplimentary estimate after the commencement of
the job.
2. Provision of the supplimentary estimate is always there till the date
of the satisfactory / road worthy delivery of the vehicle.
3. The spare parts price prevailing at the time of delivery is chargeable.
4. Spare parts are inclusive of all taxes.
5. Payment through pay order or cash at the time of delivery of the vehicle.
6. All disputes and claims arising out of the Estimate / Invoice shall be
subject to jurisdiction of the courts at only.
7. The customers are requested to take the salvage parts at the time of
delivery of the vehicle. Company will not be responsible for the old
parts after the delivery of the vehicle.


PASHANKAR AUTO WHEELS PVT. LTD.
(Authorised Signatory)



PASHANKAR AUTO WHEELS PVT. LTD.
S. NO. 45 1 TO 10 1, MUMBAI BANGLORE HIGHWAY BYEPASS, BANER
PUNE - 411045
Phone: 66210202
VAT REGN NO: [protected] V
RC NUMBER [protected] C
Service Tax:AADCP3766AST0010
JOB ESTIMATE

EST. NO. : 000219 DATE : 16/06/2009
CUSTOMER : MR. PANKAJ PRAKASH HEDA MODEL : SPK
(P0008319) CHANDIKA W NO 1, TAL KATOL REGN.NO: MH40A7048
AT KATOL, RATHI LAYOUT VIN : MA6MF481P8HA16309
NAGPUR - 440015 ENGINE : B10S1037523KB2
MAHARASHTRA MILEAGE: 9352
PH: [protected], [protected] INS CO :
Policy :
FIR Lodged : NO
Dear Sir/Madam,
As desired by you we submit herebelow our estimate of repairs for your vehicle
Regn No: MH40A7048 for your approval.
________________________________________________________________________________...
SNO | PART NO. | DESCRIPTION | TAX% | QTY. | RATE | TAXABLE | TAX PAID/ | SERVICE/
| | | | | | AMOUNT | NON TAXABLE | LABOR
________________________________________________________________________________...
1 J96285525 BEARING 12.50 1.00 1499.56 1499.56
2 J96316762 SEAL-HUB BRG OIL FRT OUTER 12.50 1.00 129.78 129.78
3 J96491286 KNUCKLE-STEERING FRONT RH 12.50 1.00 1474.67 1474.67
4 J96496903 SEAL-HUB BRG OIL FRT INNER 12.50 1.00 141.33 141.33
5 J96611265 ARM A-FRONT SUSP CONTROL 12.50 1.00 865.78 865.78
6 J96879494 GEAR A-STRG 12.50 1.00 20531.55 20531.55

Labour & Job Work

1 7 ACCIDENTAL JOB 0.00

Defect Code Defect Description
9999999 ACCIDENT REPAIR
9999999 NEW INDIA INSURANCE
9999999 POLICY NO.160100/31/08/01/00011791
9999999 RHS FRT & UNDER CARRIAGE DAMAGE
9999999 VALID 06/02/10







________________________________________________________________________________...
|Total : 24642.67 0.00 0.00
|Taxable Amt: 24642.67
|VAT : 3080.32 Serv.Tax:
|SUB TOTAL : 27722.99
|Net Payable: 27722.99
______________________________________________________________________________|
For PASHANKAR AUTO WHEELS PVT. LTD. |
|
|
|
|
(AUTHORISED SIGNATORY) |_______________________________________________________
Page 1 of 1
Rs. Twenty Seven Thousand Seven Hundred Twenty Two And Ninety Nine Paise Only
Terms & Conditions and Other Informations are On First Page.

PANKAJ HEDA SPARK 7048 (2).xls
Labour Charges

Sr. No. Mechanical works ( A ) Amount
1 FRT Bumper 275.00
2 Headlight Assy. 200.00
3 RH Fender 175.00
4 RH Fender Linning 275.00
5 RH FRT Suspension 1100.00
6 Steering Unit Assy. 950.00
7 Wheel Alignment 550.00
Total 3, 525.00

Sr. No. Repair Work ( B ) Amount
1 FRT Bumper 250.00
2 RH Fender 350.00
Total 600.00

Sr. No. Painting Work ( C ) Amount
1 FRT Bumper 3840.00
2 RH Fender 3000.00
Total 6, 840.00

Sr. No. Other Work ( D ) Amount
1 Noise Sepretion Pads fitting AT COST
2 S.K.S Cotting AT COST
3 Yellow Cavity Waxing AT COST
4 BRUSHEBLE SELENT AT COST
5 Hardware AT COST
6 Cavity Filler AT COST
Total AT COST

Total Estimate Cost ( In Rs. ) = Parts+A+B+C+D
Total = 27723.00 + 3525.00 + 600.00 + 6840.00 + AT COST.
Net Total = 38, 688.00
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

It is a defective car with designing problems esp with the axle & suspension. I have filed a suit in the consumer court of Mumbai please give your input about any investigation done by you or defects noted by you so that i can submit to court & can make GM recall all Spark cars & treat the customers at par with US consumers in respecting our consumer rights
No such problems heard from customers.Then imagine how maruti cars are on the roads from 25 years
I feel almost all cheverle spark have similar design problem. If the company is not ready to attend the problem customer has to go the consumer court collectively.better inform the friends no to buy cheverle vehicle.

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