[Resolved]  Chevrolet Spark — Pathetic Car Servicing in Kolkata workshops

Sir,

I have bought a RED SPARK LT(WB 06 4446) from Kolkata on Aug,2008. It was my first car and after the test drive of Spark I just couldn't think about to buy another car. But through out this 1 year 2 months time span I have been experienced by pathetic Car Servicing. In Kolkata there are two workshops one is Dulichand Motors and other one is India Automobiles. When I take the car there with the problems, rather taking that seriously they are very much interested to provide some extra facilities like Anti Rust , Tefflon Coating etc etc. I uderstand every one is doing business. But when I made the payment for the Car, I have also paid for 3 years servicing charge together. So it's not like I am taking the service from you just free of cost. Only first Re-assurance service was ok (1st Month). After that each time I had to go to workshop twice or thrice for the same problem. One day it was pathetic. I have kept my car for lot of problems. When I went there after my office I found that nothing has been resolved. Security system was showing same problem as it was. As a reward I got one additional problem that is my vedio display for parking sensor is stopped working because of the careless handling. I am working for IBM India Pvt. Ltd. This is not only my feeling, but lot of my co workers have the same opinion. Chevy was my first choice , and now because of the pathetic servicing it's my last Choice, may be u can say not in the list any more.

I don't want people like me who really loves their car and very sensitive about it, should not face the same. We can't take care all the problems as your people can do. Please, ask them to do their job as it is expected. Because they are paid for this.


Thanks & Regards

Gargi Roy

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am Hindole Biswas brought a car Chevorlet Beat on jul 2013 WB 24Y 0355 . Had a very bad experience with the service centre at Agarpara ie Speed chevorlet. I had given the car for a minor accident repair for which they had spent 14 days as the dont have common parts also like mudguard etc. When I asked for a early delivery they charged me extra. And delying giving back the extra amount till now.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Chevrolet India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    706
    Pending
    0
    Resolved
    338
    Chevrolet India Phone
    +91 12 4308 0000
    +91 26 7622 1000
    Chevrolet India Address
    Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
    View all Chevrolet India contact information