[Resolved]  Chevrolet Spark Ls — promised service

Recently we purchased a Chevrolet Spark LS car at KLN Motors Agencies Pvt Ltd KILPAUK, Chennai. The Sales representative Mr.Pritiviraj[protected] of this company promised me to provide a roof rail at free of cost as his sales offer. It has been 7.5 months form the date of purchase there is no response either from the sales person or from the KLN motors.
I have given the complaint several times over phone but no response. Now my car is in service center. I asked the sales representative to offer this facility to me now. He is not showing any interest on it. Then I called the sales manager Mr.Krishnasamy[protected] and explained my problem. And He says that it was not reached to his knowledge. Now Mr.Pritiviraj is not all picking up the phone.
Mr.R.Nazeer, Service Advisor taking care of my vehicle service at Ambatuur service station. I asked Mr.R.Nazeer to call Mr.Pritiviraj to get the approval of providing this roof rail. But He fixed up the roof rail and keep on making calls to Mr.Pritiviraj, as usuals he is not picking up the phone .
Now these service personals asking me to pay the roof rail amount to get back my vehicle from service station No control over it. I do not want to pay any amount.