[Resolved] Chevrolet Spark — Poor service and spares

Siddharnanodkar

from Rajgarh, Himachal Pradesh

Address:

Goa

I had given my 1 year old chevrolet spark for servicing @ Subrai Motors , Vasco on the 2nd of this month and there were certain issues that i had mentioned to be rectified like the wheel bearings of both the front tyres.i had ordered for door locks and accuator for central locking on 3 rd february 2012 which i have not yet recieved.now evn after15 days my car is still not ready and evn after telling thm about the problem is with the wheel bearing they have replAced my mounting bushes and charged me for that bt still the problem is nt solved and my car is still lying in the workshop.today whn i cheked my car there were scratches on my car all over. Chevrolet has the most pathetic service in goa and they dont have any concern for their customers.i would never recommend this cars to ne one in future.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

drbnd

from Chandigarh, Chandigarh

Chevrolet Spark — poor servicing

i have a cheverlet spark,i have gone through second paid service 19th sep 2010 at DPM auto at DEHRADUN CENTER..this time the quality of service was extremely poor..they called me for the feedback response after the above service i have inform them about my dissatisfaction about quality of service but till then there is no response from the Service center.i have register the complaint regarding uneven balding of both rear tyres,they told me that this is because of poor alignment of tyres and they have to be aligned and rotated, but nothing have done.Internal cleaning was also of very bad quality.apart from poor services of given complaint they have lost wheel cover of left front tyre..
i was a admirer of Cheverlet for their World class products and i was completely satisfied with my car SPARK even i have recommended and convinced many of the persons for quality,class and services of Cheverlet but this time i am highly disappointed .

My car no is UK07L 1166,Dr.Preeti Dwivedy W/O Dr.B.N.Dwivedy
Dehradun,Uttarakhand

sash174

from Panaji, Goa

spark — poor service

I’m writing this out of sheer frustration. My car (Spark, red in color, Regn. Number - AS01-AG 5156) was given for repairing in Radiant motors of Jorhat, Assam on 19th April 2011 after I had an accident on 18th.

I was informed that my car would be ready by 23 April, but it didn’t happen. Then they told me that the job will be done by 7th May. Some other development happened in between. The service manager (Rajiv) suddenly left the job, but before leaving it he promised me that he would get the job done at any circumstance on 14th May. It didn’t happen either. Today is 20 May, and when I investigated the case the service manager said that it may take another 10 days or so.

Now my question is how a person can leave a job suddenly without completing his job. He lied to me. Moreover the present service manager(R K Das) doesn’t even have any clue what is happening to my car. He doesn’t reply properly. As per my information, the dealer doesn’t have a proper servicing infrastructure in jorhat. They get the job done in some other third party.

Is this what Chevrolet service all about? You all boast that GM is the largest manufacturer of cars….and what not….I’m absolutely pissed off by the level of service that GM has provided me. This is the second time I’ve been deceived by Radiant Motors.

Does it take more than a month to repair minor damages? Do you think that GM will shine by giving false promises? I’m sorry to say that yours is a failed company…….
I’m selling off my car very soon and I promise I would never buy a Chevrolet product in future and I would make every effort to tell people to stay away of GM. I would do a big campaign against your company in all possible media channels, be it TV, social network, word of mouth and internet community. You won’t believe the how the propaganda will affect your reputation and sales….. At least in Assam…… That’s a promise.

You’d bear the consequences of messing up with a media person…..

Yours dissatisfied customer
Sashanka Barbaruah
Mobile: [protected]