[Resolved]  Cinemax — Money not refunded

Address:Bangalore, Karnataka

SIR/MADAM,

I BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY ACCOUNT, I MAILED THEM, AND I RECEIVED REPLY THAT I WILL RECEIVE MY MONEY BACK, BUT I HAVEN'T GOT MY MONEY BACK IN MY SAVINGS ACCOUNT. TWO REMINDER MAILS WERE ALSO SENT, BUT NO RESPONSE.

PLEASE HELP ME GETTING MY MONEY BACK.

REGARDS,
ANALDEEP
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Aug 13, 2020
Complaint marked as Resolved 
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on friday 3rd june,2011, i had booked 3 tickets online with help of my debit card to watch ''ready'' on sunday 5th june,2011,450 was deducted from my account,today when i went to watch the movie,i did not get the ticket.they told they my transaction is not registered in their machine.
REFUND NOT DONE BY COMPANY
SIR/MADAM,

I BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY DEBIT CARD, I CALLED THEM THEY TOLD ME THAT MONEY WOULD BE REFUND WITHIN A DAY, I MAILED THEM, RESULT WAS SAME, BUT I HAVEN'T GOT MY MONEY BACK IN MY DEBIT CARD, AS I CONFIRMED FROM MY BANK ALSO.

DO THE NEEDFUL
OR

SUGGEST.

I M PASTING DETAILS OF MAILS WITH THIS.


12/11/2012 12/11/2012 BIL/[protected]/cine max SRKT/CINEMAX_MICI284 689.89 1,532.01
mobno:[protected]
e-mail id :[protected]@live.com
Respected Sir/Madam,

I have booked the ticket thorugh internet on Son of Sardar on 17th Nov 2012 for Cinemax kalyan for show at 8.00 p.m. for 17th Nov 2012.

As due to shri Balasaheb Thakre's death , the show for 17th Nov was cancelled & it is showing me in my book history.

kindly let me know the when can i get my money back.

Ticket was book for 2 person & amount was 344/-

it was booked thorugh net banking through my HDFC Bank.

attaching detail for your reference.

Regards
Samir Gupta
[protected]@gmail.com
+91 [protected]
I am Ishwar Jawrani lives at kalyan, Near Khadakpada and Cinemax, my complaint is this whenever the new film releases, the stop picking up the phone for telebooking, i went many a times to the manager regarding this complaint, some times they say phone is not working sometimes they pick the phone in front of me and says see we pick the phone for telebooking, please see the matter as we have to go to the theatre for booking...
Thanns
From :
Ishwar Jawrani
[protected]
An amount of INR 851.22 Debited to Ac XX4475 on 09-NOV-2014 16:15:20 with Payment Gateway vide Ref No. [protected]. This happened with Cinemax-central-mall-outer-ring-road-bellandur

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