[Resolved]  Citibank Credit Card — Citibank credit card

These banks harass the genuine customers who are willing to pay. Need to do something ASAP.

To The Manager,
Citi Bank Cred
Card Division,



Subject :Waybill Number : [protected] of Blue Dart Courier

Regarding my credit card no.[protected]

Dear Sir,


I have to state that.

Blue Dart informed me that as I was not at home on 26th feb 09 they are unable to deliver the packet of Waybill Number : [protected] of Blue Dart Courier.

After my enquiries I concluded that, deliberately, Blue Dart Courier is not delivering me the above mentioned packet containing my reissued credit card.

And when I called the blue dart official at 9.39 in the morning today 27th feb 09, the reason for non delivery of the packet, I was told that blue dart shall deliver only when I shall be present in person at my home address.

I had a talk with city bank call centre regarding one debit in my current month’s statement. The date of debit was in the month of nov 08, upon my suspicion citi bank offered me to block the card and issue a new one in place of it without cost, which I readily accepted. And the card came on time thanks to the prompt service of citi bank.

However,

It seems that the prompt disposal of my matter by citi bank, and sending me the card with equally promptness has turned futile due to the bad services of the Blue Dart courier services.

My Complaint.

I am now complaining that blue dart courier has defaulted in his services, and I have to suffer in terms that could be described as :-

My requirements that could have been fulfilled by using the card services are jeopardized by the courier agency

I have to pay my dues to citi bank, to which, it seems obvious that without credit card number it is going to be a matter of concern in near future.

I have been subject to harassment mentally while pursuing the blue dart people for the delivery my above mentioned dox, and as per my experience I can observe that the staff of Blue dart are not competent enough to understand my requests to deliver the packet at my home address, and when I explain that it can be delivered at my office address in case bonafide evidence are required. And there they can check my identity, signature, and can have any other material evidence of me being the genuine person, they decline and claim that they shall not deliver at my office address.

The same incident is repeating with me twice and again, I lost my card last year, and the same had come from the same blue dart courier, and that time also I had to run from pillar to post to have my card delivered at my home address and after much requests and after lodging a complaint the card was delivered to me I told this thing to the blue dart call centre this time also but they seemed unconcerned, while last time they delivered the card it took so long, and much complaining to which I received a call from blue dart finally that they regret and ask sorry for the same and assured me that the same thing shall not occur in future and here they are, and think the miseries and horrors of last time I experienced are causing pain to me and it seem only god can intervene in this unending misbehaving of the blue dart people with me however, last time I simply acknowledged their concern and that they feel regret over what had happened

However this time why should not I request the citi bank, and the blue dart officials to initiate an enquiry in this matter, and why should not I choose to present my case with and independent authority thereto, or why should not I be present myself before the concerned judicial authorities.


Awaiting an speedy reply on the matter

Thanks and Regards


Ansuia Prasad
J-3/66, DDA Flats, Kalkaji, New Delhi -110019
[protected], [protected], [protected], [protected], [protected]
Off.
P.S. Sodhi & Associates
D-1/69, Sangam Vihar, New Delhi -110062

Landmark- near dispensary, Block D, Gali No. 1 (main)

Hi,

i have been contact by collection agencies various times. i have informed them that i ghave settled my debt but still they call me.

We wanted to close my husband's credit card so when we spoke to the agent Mohan (mobile no.[protected]) he said a specific amount had to be paid for a period of 2 years we agreed and paid the same. Now another agent approaches us after 2 years and said that the credit card hasnt gone for settlement so we have to pay 15000 towards closure and 5000 for his bribe, this is after we pay almost more than a lakh towards closure.
Why are honest customers put through so much of a problem.
When we called up Mohan asking him what was happening he told us to pay the same because the bribe money had to be shared among lots of people and when we asked what happened to the money paid before he used bad language and banged the phone down.
Atleast please take action against that man. I am providing even his email id krishna2.[protected]@citi.com .
Awaiting an early reply of action taken,
thank you
krupa

why in the HELL are you giving out your credit card number on the internet. Don't you realize that Citibank has NO security policy in effect for cardholders?

I called Citibank this morning to inquire about my credit card account and was asked only for the name on the card (after keying in my account number as instructed by an automated answering system)

I gave my name and was then asked for my password. I said that I did not remember it. I was then told what my password is by the Citi employee!!!

How could that person possibly have known that I was the actual card holder? Apparently it is a common practice for Citibank employees to give out account holders passwords over the telephone with no verification as to who is calling!

Hi,
I have a credit card given by citi bank as I have a Suvidha Account with the same bank.
Now my issue is that CITI bank is applying some of the charges like Annual fees and service charges, when I complaint for the same they credit that amount into my account and again in the next month they put the same charges with the new rates on my credit card account , I really do not understand is it intensionally or that is a mistake because this happens 4th time with me, and by complaining they always ensure me that the charges will be settled in the next month.

I am just fed up with this CITI BANK CREDIT CARD services and want to close this issue, as I have to pay a lot of attention on to the same and it is not always possible to follow them up, calculate the amount and ask them to correct it every month.

I want to close this issue as soon as possible and requesting CITI BANK CREDIT CARD department to resolve this issue so that I can surrender the card or else I need to go in a legal advisory action against the CITI BANK.

Kindly note that I am a suvidha account holder from nariman point , mumbai CITI BANK branch.
And now I am staying in Pune and got the credit card over her only.

Kindly revert.

Regards,
Ritesh Sharma
[protected]