[Resolved]  Citibank Credit Card — misuse of credit card

Hi,

This is to inform you that a guy called Daniel Rebello stole my card and misused it by swiping at an electrical shop and purchasing a Sony Viao Laptop worth Rs.49, 990. I reported the same to Police and lodged an FIR, I also raised a dispute with CITI Bank and lodged a complain. The guy is currently absconding & is in Goa. Bank is asking me to settle the amount and Police is not taking any action to catch the culprit. At the time of transaction the Bank officials did not intimate me & allowed the transaction to happen.

Please assist me solve the case. If needed I can provide necessarry documents & evidence.

Thank You.

Regards,
Jai Sharma
Ph# [protected]

Myself Kumar sushant and I have Citibank account no. [protected]. On Date 23/02/2009 having Reference no-78331, a BSES payment of amout Rs7850 was done from my credit card. For this I have complained several times with Citibank customer care having request no as [protected] & [protected] in order to provide detail about this this transaaction so that I can lodge FIR and can send a copy Chennai Citibank head office for an inquire but after more then 2 months i have not recieved any information or call from citibank. I want this issue to be solved soon so that I can pay my outstanding credit amount. I request Citibnk to take quick action and send me all required document.

Kumar Sushant
A-1313, Tower-3,
Ashiana Upvan, Indirapuram,
Ghaziabad(UP)
Pincode-201010
Mobile no-[protected]

Hi,

A similar thing has happened to me just this month, but this (as I feel) seems to be a case of fraud from within CitiBank.

I have a Citibank Credit Card and was not using it for the past one year. This card was with me all the time and given to noone (not even my family) and I was shocked to receive a bill or Rs.22, 177.57/- this month where somebody made online purchases worth US$ 295 and US$ 133 from a shopping portal (www.flyinginlove.com - the product seems tangible and if CitiBank want, they can easily trace it).

Now, the fact is my card details are either with me or with CitiBank and the information that my credit card is not in use for a long time is also only with CitiBank or me. How did the card details got out then? Anyways, I have formaly complaint to CitiBank and have submitted a copy to the local police station as well. The Police was as usual non-cooperative and have only taken my complaint, after much running, as an 'Informatory Note' and have been told that it is the bank that has to action on this so nothing is required from their side.

Regards,
Girish Dhulekar

Requesting to inform all credit card issuing banks / agencies to investigate about illegal internet tranctions done by unknown persons / agencies for payment to "flhyinginlove.com" by misusing card information.

misuse of credit card

I, Mr. Vijay Kumar Passi, am an account holder of your bank with account No. [protected]. I've already lodge complain against misuse of my credit card by some unknown source. But didn't received any CDF form or any receipt/ acknowledgement of action taken on your behalf.
This is to bring in your notice again that the transcation of reference no-933419 has not been used by me and hence would like to clear that the payment of Rs.46799/- will not be cleared by me.
I have received the statement for my Vodafone, Insaurance TXN Fee along with an other misused tansaction.Will clearly like to notify that i will only like to clear the amount used by me.
So you are again requested to initiate appropriate action to sort out this problem of mine. My correspondance address is as follows:
Mr. Vijay Kunar Passi
R.No- 1053, Plot No-33 1/3,
Gazdhar Bandh Road,
Santacruz (West)
Mumbai- 400 054