[Resolved]  Citibank / Personal Loan — My name appears in CIBIL as defaulter list

My name appears in CIBIL of no fault of mine. My personal Loan a/c no. is L55-PRE-2987643. The information provided to me that ECS provided to you for ICICI bank, that account doesn;t exist. Figting with customer care for one month, you people started producing my ECS for two months and again ypu fall back to same question that my ICICI account doesn;t exist. Now I came to know fro collection people when the ECS was prodices to ICICI there were insuffient Fund in it. Man I can provide you people my ICICI statement that it always had suffient amount foin my account for my Citi bank p/l. Next I got a call from customer care that they will reduce my interest rate to 11% and change the EMI amount, fine I agrred on that part. I filled up the form but it never happened.for that month it may be Feb or march 2008. I again got call that my file never reached chennai on time so i need to make the payment of current month emi 3267/- which i did. this time i just missed to take the receipts of the payment. later i came to know that this amount was not credit to my personal emi. fine i again got a call for the payment from customer care that there is a payment due. i told the whole story what was going on and how this bank is sucking me badly. every call i received from customer care but no one came up with resolution. worst happened you people have my name in cibil.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Manager,

I had a credit card of CitiBank bearing th no-[protected] in the year 2004,
I closed that citi bank credit card by paying Rs14000/- through SBI cheque no 061130 dated 19april2004.
But Citi bank people submited my name to CIBIL.

Can you help me to look into this and to get NOC from citi Bank.

Regards
Malyadri.V
ph-[protected]
I submitted this request today(18-nov-09) mornig.
Can you help to whoom I need to contact to provide furhur details for more clarity?

Regards
Malyadri.V
ph-[protected]
Citi bank sucks big time; i am the victim of it...

Citibank — CIBIL

Hi,

My name appears in CIBIL of no fault of mine. My personal Loan a/c no. is L55-PRE-2987643 from Citibank. The information provided to me that ECS provided by me for ICICI bank that my ICICI A/C doesn't exist. Fighting with customer care for one month, Citibank started producing ECS for two months and again they fall back to same question that my ICICI account doesn't exist. Now I came to know from collection people when the ECS was produces to ICICI there were insufficient fund in it. Man I can provide you people my ICICI statement that it always had sufficient amount in it. Next I got a call from customer care that they will reduce my interest rate to 11% and change the EMI amount, fine I agreed on that part.. I filled up the form but it never happened.for that month it may be Feb or march 2008. I again got call that my file never reached Chennai on time so i need to make the payment of current month EMI 3267/- which I did. This time I just missed to take the receipts of the payment. Later I came to know that this amount was not credit to my personal EMI. I again got a call for the payment from customer care that there is a payment due. i told the whole story what was going on and how this bank is sucking me badly. every call I received from customer care but no one came up with resolution. Worst what you people done that my name in CIBIL .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information