[Resolved]  Citifinancial Consumer Finance India Ltd — Personal Loan

This is in regard to the personal loan which I have taken from Citi Financial 16 Month ago. I have been promised at the time of the disbursement that if i pay six installments on time then I will be upgraded for "Top Up" scheme and I made sure that there is sufficient money in my account so that there would be no possibility for any cheque to be dishonored. I can present my bank statement.I would like to tell you about the services of bank is providing as I have visited more than 5 times at branch which is located in Mall Road and there I met Mr. Anoop and he responded as "Please come next month, I will call you" and I visited him for more than 4 times and every time he used the same sentence, then they have told me to visit Govind Nagar and I met with Mr. Neeraj there he wasn't able to solve my query and he replied as "May be some technical problem", both the branches are located in Kanpur, I am really disappointed after meeting representatives as Citi Financial is a big name in Banking Sector and no one expects these pathetic services or attitude. I have given application to branch and main branch which is located in delhi but they response me they can not give me top up but why it is not clear to me.
Your early action in this matter would be highly appreciated as it's matter of direct money loss to me.

Akash Kumar Pandey
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,
Fiirstly I had taken Personal loan for Rs.25000/- Then I had top up for Rs.40000/-Still I am paying the emi amount correctly, every month.Now, I want Statement containing loan EMI Paid amount (principle and Interest amount separately)for filing Income Tax Return. from November2009 onwards.kindly send it to my e-mail address, please.

Also note No response from your local branch, for the above statement.


NOVEMBER2006 ONWARDS, PLEASE .Kindly sent to my e-mail address, please

sir muje apnee kistto ke bare mai pata karna hai ki mari kitni kistt bhar gaai hai or kitan baki hai please sir

our Loan A/c No.15130051 full and final setalment vide DEPOSIT RECIPT NO.90098-.62403 on dated

Dear Sir/Madam
I want to khow my loan statement requiredment is very urgent beacause my income tax return entry is must so plz my statement send very ac 6292312, consumer name prem chand menghnani.
i am contact by call in your office but no refrence so plz understand my problem and soluation as soon as.
my contace no.[protected] chhoti chopar jaipur
I have taken home loan year 2008 loan rate 16.50% but other bank offer me to takeover this loan on int rate 13.5% i want to reduce the int. rate but citifinacial can not be help me
my two wheeler loan account no. 14203845. please give me account repayment statement



i had paid all my ECS but i didn't get my loan closure statement
my number is 10396950.i was hurt by your customer care at vadapalani near chennai.
i not treated well even i paid everything.i dont like ur customer care service.
my mobile number is[protected]
My Loan Account No. 15903750
Yet I cant received welcome letter & repayment schedule from your side.

Kindly courier this statement as early as possible
Citi Finnace is run by most impotent management who doesnt have any common sense in any regard all the citi finances are fake and they are most un trustable bank of modern era and i assure they will make this possible . hail citi hail you loosers
Dear sir

I am Harendra singh Rawat my two wheeler No. RJ -01 15M 5515 Model No 2004 my intallment is complit at 2006. The bank is not sent to my NOC so please sent to deatils of my Loan.

your Customer
Harendra singh Rawat
Sub. : Loan Account No. 13697381


That, I would like to rewind the story related to the above loan which was taken through your Indore office, Indore towards purchase of a Flat.

That, I was determined to purchase a flat in the year of 2007 and during that period an Agent of your Citifinancial, Indore approached and converse me that he is eager to help me by providing immediate loan from Citifinancial (I was not interested in private institutions and the name of your firm was hearing by me first time, on that day). He further stated that for immediate processing of the loan /documents a sum of Rs. 15000/- is essential as commission as well as he also stated that out of this amount, some payment will have to provide to some senior officers of the branch. I have agreed his proposal since a flat suitable for me was on sale hence I have to make an immediate payment to the property owner. I have started to arrange required documents demanded by your Agent & Officers.

That on 28.11.07 I have received loans of Rs. 222246.60 vide your cheque No. 673020 dated 28.11.07 for which I have provided cheques towards EMI/installment of The Federal Bank Ltd., Indore since my S.B. Account was with Federal Bank.

That in the month of February’2008 I have forced to change my Bank due to inconvenience in smooth operation. On 12.02.08 (after releasing EMI for the month of February’2008 of the above loan, from Federal Bank) I approached your Office at Indore and enlighten the authority about my goal to change the Bank to South India Bank (which is opened near to my residence at Vijay Nagar, Indore). The concerned authority of your office at Indore informed me that they have no problem in the changing the Bank but there is some formality to be completed to swap the Bank/cheque. I agreed with them and on their advice I have deposited Rs. 750/- in cash vide your receipt No. 1015830 dated 12.2.2008 at 10:59:44 a.m. towards cheque swapping charges at Race Course Road office, Commerce house, Upper ground floor, Indore and also provide your concerned authority seven cheques of South India Bank bearing No. 271671 to 271677 vide

my letter dated 12.02.2008 and closed my Federal Bank account. I also requested through the above letter to return my cheques of Federal Bank for which your officer informed me that the cheques of Federal Bank will be forwarded to you by mail to the residence address but till date I have not received the same, I approached on various occasions in this regard but no response could be obtained.

That on the basis of above, the next EMI / installment should be released / withdrawn from South India Bank, Indore from the month of March’2008. But due to mistake / negligence of your concerned officers, they again approached for EMI/installment to Federal Bank, Indore in the month of March’2008 but EMI was unpaid since account was closed under intimation to your office vide my latter dated 12.2.08 along with cheque of South India Bank, Indore after providing required fee of Rs. 750/- towards cheque swapping charge vide your Receipt No. 1015830 dtd. 12.2.08.

That yesterday (02.01.2010), I received a phone call from your office that a cheque / EMI dishonoured penalty for the month of March’2008 is pending and advice me to deposit immediately. As narrated above, why I should pay the penalty ? since the negligence was of your concerned department / officers.

That due to the grace of god till today there is no such situation had come showing my account “insufficient fund” then there is no meaning to unpaid any cheque.

I hope the situation are clear to you and will take appropriate action against the negligent officer to avoid any legal proceedings, in this regard.

Thanking & Regards,

Ramesh Panicker
i mr.parmod singh bist had taken loan from GE countrywide(money). for my RC of motor cycle get name of HP/LEASE -citifinancial c f l so now i want correct the name in motorcycle RC.

If any query pls contact in my mobile no.[protected]
The Manager(Customer care)
sub: complaint against your collection executive Ayub khan
Respectfully I clear to you your collections executive daily call to my land line no[protected] from last 4-5 years to talk to Mr. sunder lal Gupta & Every time I clear to your executive in that name no person in my office & i don't know about that. It's kitchen appliances showroom. Pl. don't call again because I & my employees disturbed above said calls attending. But today 16th jan 2010. your collection executive Ayub khan call on my land line no.[protected] & I receive the call or your executive said I talk to Mr. Sunder lal Gupta then I said nobody can here in that name. pl. don't call again . I am busy please. but your executive used rough/bad language. & saying I talk to mr. sunder lal. so I clear to you please don't call it again for that. If it is continued that I take legal action for your company because I don't suffer my business it's a consumer durables showroom & bad impression to my business . Thanks

warm regards
Sir/ Madam

My Name is C.Kumar
Loan Ref No # 13454654

Loan Amount : Rs 25, 000
(document charges & LIC = Rs 4575
[protected]=20, 425)
i got only Rs 20, 425

EMI : Rs 1320
Annual Interest : 24% ( 2.0*12)
Duration : 2 years

Therefore :
interest amount =6680

EMI starting to end date:
5/11/2007 to 5/10/2009 = 24 months

but now a days, they crossed three month EMI excessly capture.(3*1320=3960)
I was talk to customer care, she told 36 months EMI are in you Loan Payment.
I was Shocked about this and Feared like mentally dissapointed.

EMI starting to end date:
5/11/2007 to 5/10/2010 = 36 months


What is this ?
This is calculation or somthing else...

Please reply me sir with my request.
i had the worst experience from citi financial bankas i have taken a loan against my house hold property which was 1 crore ten lakhs(1, 10, 00, 000) And during this tenure i have been exploited as much as the bank officials could have .
As it has been more than 3 years i am paying the emi properly of 1 lack and 35 thousand .
And from the last 6 months i have been requesting them for the for clouser and the bank officials are just delaying it by saying that you pay this months emi then they will settle the account with us .
And after that they started saying that you pay us 90 lakhs and your loan account will be closed . And now i Am roaming around after the officials for settlment and am asking the concerned person to take the amount but now he has started saying by exploiting us that we need to pay 1 crore 5 lakh ruppees .
...This is just a cheating with us ...
we have payed the bank around about 38 lakh ruppees till date on the loan of 1 crore and 10 lakh AND STILL THE OFFICIALS ARE ASKING FOR 1 CRORE 5 LAKH RUPPEES ..
I am totally shocked and am getting under depression for this thing .

I am Dinaik pashan
r/o - 107- udham singh nagar
Personal loan statement not received
Citi financial Consumer Finance India Ltd
3, LSC Pushp Vihar, New Delhi-62

Sub:- Closer of Loan A/c. No.[protected] & 12587644.

Res.- Sir/Madam

We hereby requested to please tell us the formalities of above mentioned loan account as we required to closed the same Due to high rate of interest charged by you as compare to other banks.

Shri Parasram Holdings Gurgaon Pvt Ltd
LG-19&20, City centre,
Gurgaon (Haryana)

CitiFinancial Consumer Finance India Ltd — requirement of personal loan

dear sir,
reference no.#

Dear sir,
reference no:# 16361323 dt 12.07.2010

This is for your kind information that i have applied the personal loan from citi financial but the same had been rejected stating that my loan application does not meet the loan criteria.i don't know what criteria you need for granting the loan kindly tell clearly abut the full filament of loan criteria.i am genuine person and i am paying personal loan EMI at syndicate bank nungambakkam branch for last
6 yrs regularly with out any single due and i am having HDFC titanium credit card and that too being paid by me regularly within the due date.if you want any more details in this connection i will submit the same kindly send clarification in this regard to my E-mail address which is given below. E-Mail ID--pulagam.[protected]

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