[Resolved] Club Mahindra Holidays — made to go for an upgrade by cheating

vishvanathan

Address:

Bangalore, Karnataka

During my recent vacation at Thekkady (August 3rd week 2010), I was asked to pay Rs 90000 for an upgrade of my membership by a guy called N Shad from Club Mahindra. He gave me 3 complementaty upgrade coupons as an added benefit for signing up (and coughing up 90000) for the upgrade. After few weeks I tried to use the coupons only to find all three were invalid. When I called him, Shad N gave all kinds excuses and said he cannot help any more. After paying 90,000 for an upgrade and having to pay another extra 4000 for the remaining 21 years, all I got was 3 expired certificates. I am very disgusted with CM and its way of scheming money from people with the help o[censored]nethical and despicable marketing people. I request others to be very careful before paying money to Club Mahindra and extremely careful with crook rascals like Shad N
Shame on people like him!
-Vishvanathan

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Sep 12, 2016

Complaint marked as Resolved

Verified Support

Nov 15, 2010

Club Mahindra Holidays Customer Care's response Dear Vishvanathan,

In reference to your above review, please be ensured that I have taken note of your concerns and have forwarded the same to the concerned department.

We will ensure to revert to you at the earliest.

Please do write back to my email - indu.[protected]@mahindraholidays.com for any clarifications in the meantime.

Regards
Indira
Member Relations
Club Mahindra