[Resolved]  Club Mahindra Holidays — Misguided

We took the membership on 9oct.08 by down payment of15%of amount (35000) out of rs2250000. we also paid 2 e m i of rs10000 (adv. e m i) and were told that u will get the offer of a h c l laptop and 3days complimentary holidays within 8days, money was deducted on 27oct. from my account. it was also not told that if you will take the paying duration of 5years (225000 to be paid in installments of 5years) your membership will start after one &half year. we received the membership card on 24november.08 and our membership starts from 06/2010. and now they are saying that u will get laptop after 45 more days. and due to our executives mistake you have been misguided. they are giving membership, when we will pay for one and half year. and in their documents the period is 12 months. please look into the matter.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Feb 25, 2010
Club Mahindra Holidays Customer Care's response
Dear Mr.Subhendu,

Thank you for writing in and voicing your concerns through this forum.

We value your association as one of the esteemed customer, and regret the inconvenience you had to face. May I request you to kindly send your member ID to my email - indu.[protected]@mahindraholidays.com.

Please be ensured that, we will revert to you to address your concerns to your satisfaction as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Feb 25, 2010
Club Mahindra Holidays Customer Care's response
Dear Fernandez,

We are concerned that your experience with us has been a less than pleasant experience.

May I request you to kindly send in your member ID to my email - indu.[protected]@mahindraholidays.com

Please be ensured that we will revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

All CM resorts are good. But with the associated property I have had bad experience. CMH please buy all properties yourself. You are too good.

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