[Resolved]  Club Mahindra Holidays — seeking membership cancellation refund

My membership number is 1468930. I took the membership on 18th April and cancelled on 22nd April by submitting a written application at Baner, Pune office.

Since then I have sent numerous mails and spoke to multiple people over phone but till date I have not got the refund.

As per the terms and conditions I was suppose to get the money in 30 days, i.e. by 22nd May but today is 18th June and still no update on when I will get the refund.

I am very disappointed with the unprofessional attitude shown by Club Mahindra. I never expected this from such a big brand. I wonder how our India will progress.
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Dec 6, 2016
Complaint marked as Resolved 
Verified Support
Mar 01, 2010
Club Mahindra Holidays Customer Care's response
Dear Bhushan,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

My membership number is 353281 and I am a member since May 2008. I could take advantage of the incentive offered to travel to Kuala Lampur in March 2008. Since then whenever i have sent a request it was never responded positively inspite of me being member of Red Category. I was totally disappointed when i sent the request in June 2009 for December 2009 for Tekkady in Kerala as a Honeymoon Gift to my Daughter. Recently in Feb 2010 i visited the office in person at Andheri for Holidays in April or May 2010 to Himachal Pradesh. I am not surprised that till today 19th march 2010 i have not received any communication from the lady representative, who was short fair and Handicapped. I may add that I was never a defaulter in any of the payments. In veiw of my disastrous experience with Club Mahindra, I would appreciate if you would be Kind enough to cancel my membership and give me the refund without much delays.

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