[Resolved]  Club Mahindra Holidays — NO refund for cancellation of membership

I Mrs Reshma KAae- memership ID 1452839 became the member of company on 13th March 2009 from Mumbai Vashi branch. It was oneday offer and we were told that we can enroll, discuss among ourself and if not satisfied can cancel the membership with in 10 days and can get our complete refund for amt INR- 25450 against my HSBC card. After 3 days we applied for cancellation through the sales person whom we became member. We received the confirmation call and said that the refulnd will be made soon. As per the terms and condition refund shoulnd be done with in 30 days from cancellation. Its been 4 and half months past and i have not received any refund.
I have made several calls and emails to address the issue to all possible members but no body bother and always extended the date. Several times they even did not receive the call and told that the executives are busy and will call later. I have all emails with me of correspondence.
Now they have told that it will be in August 2nd week. But doubt they will refund. Please guide me as i am paying the interest to HSBC and also under gone harrassment and mental tortuer. Please help as i want to get rid of this andi want to take leagal action to teach a lifetime lesson for their frauds.
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Mar 01, 2010
Club Mahindra Holidays Customer Care's response
Dear Mrs.Reshma Kale,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
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