[Resolved]  Club Mahindra Holidays — Deficiency in service, dishonoring valid reservation req and failed to deliver as promised

I have request for reservation in panch gini Dt-9,10,11,december you are not given us any ans sins 15th day so iam not gating any reservation from train or plain.you give us gift vouchar. its last date is 17th december you extend our date forHOLIDAY you give us in JANUARY in MANALI ya PANCHGINI. date give us any DATE in JANUARY.. month.other wise i knowing your company is froad.I AM GOING IN COURT if you not giving answer BECEAUSE I request five time by phone to SARVAND & MOHITDHAR as your representative. MY gift certificate NO-HW-12367 YOU GIVE US ANOTHER DATE IN JANUARY......THANKING YOU RAJESH SHAH GOOD NIGHT.................
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Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Mar 06, 2010
Club Mahindra Holidays Customer Care's response
Dear Rajesh,

We are certainly concerned that your experience with us has been a less than pleasant one.

May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to address your concerns as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

I have request for reservation in panch gini Dt-9,10,11, december you are not given us any ans sins 15th day so i am not gating any reservation from train or plain. You give us gift voucher. Its last date is 17th december you extend our date for HOLIDAY you give us in JANUARY in MANALI ya PANCHGINI. date give us any DATE in JANUARY... month. Other wise i knowing your company is fraud. If you not giving answer BECEAUSE I request five time by phone to SARVAND & MOHITDHAR as your representative. My gift certificate NO-HW-12367. YOU GIVE US ANOTHER DATE IN JANUARY.
Yes I'm facing same problem.
Mr.Shah,

FREE THINGS dn't come easy, you need to brag for it.

You wnt it free & then you have the adacity to say then same company is Fraud, have you earned for it.
@ Rajat: Hey !!! Are u an employee of Mahindra Holidays or has Mahindra paid you to write this comment??? Why are u making a statement that free things do not come easily, even after u know that those so called "free things" are already promised by the company?

You think that u are smarter? Maybe everybody in this world is not smart like you and therefore they get into the traps of fraudulent companies like these...

Please understand that the company is trying to fool people by not giving what it has already promised... and people have paid for it ...

From your comment, it seems that you are holding the poor person responsible or at fault here who opted the scheme from Mahindra Holidays rather than condemning the fraud company itself ... shame on you ...

Seems that u havent faced or came across such situation and absolutely cannot understand the pain behind these types of complaints where the person has lost his / her hard earned money ...

I think that govt should interfere here looking into these large number of customer complaints and take some strict action like cancelling the company license for a perticular period and making the responsible people go to jail ...

Please give responsible comments ... read / understand the problems of people who are already suffering, rather than demoralizing such person.

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