[Resolved] Club Mahindra Holidays — No - Refund of my money even after almost 3 months wait | |
Aashish D. Rane Jacobs Engineering India Pvt. Ltd. H&G House, Sector 11, Plot no 12, CBD Beapur, Navi Mumbai - 400614 Club Mahindra Member ID 1545838 September 16, 2009 My Club Mahindra Membership has been activated vide Welcome Letter dtd. 05.Sept.2009. Due to some personal reasons I wanted to cancel my Club Mahindra membership. Even at End December 2009 I am going abroad. On same day (i.e. 05.09.2009) I called on Tel No. 39880000 to cancel the membership. The request no. given to me was[protected]. There are certain negative points I would like mention here: 1. There is a discrepancy in the allotment of membership (transparency is not maintained). 2. It has not been clarified to me that I can avail the Club Mahindra holiday only after 6 months from activation of the membership by sales Person. 3. It has not been clarified to me that the Annual Subscription Fee (ASF) has to be paid every year.by sales Person. 4. No documentation regarding the Terms & Conditions of the membership has been given to me before taking the Cheque from me.by sales Person. 5. After taking the Cheque no receipt has been given.by sales Person. 6. I have also noted that my remaining installments have been deducted from some unknow credit card no. It's a very serious matter and it may involve legal matter. I have given the Cheque on Saturday 08.08.2009 at 10:00pm and next morning on Sunday 09.08.2009 at 09:00am I called up Club Mahindra Sales Person regarding the cancellation, but the did not entertained my cancellation request giving absurd reasons. As I have not signed any Club Mahindra Agreement papers, Club Mahindra Holiday Should be refund my full amount of Rs 15,564/-. Waiting for a quick positive action and full refund. On Address Mention above . Regards, Aashish D. Rane Mob : [protected] Was this information helpful? | |
Dec 4, 2016 Complaint marked as Resolved Verified Support Dec 03, 2009 Club Mahindra Holidays Customer Care's response Dear Sir, Thanks for writing in and voicing your concerns through consumer complaints. If you are existing Club Mahindra member, please send us your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible. Thank You. Sincerely, Indira Member Relations, Club Mahindra. Verified Support Mar 01, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Vishal, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
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Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8
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+91 44 3988 1000
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Club Mahindra — No Refund after 6 Months
I have attended a presentation on 31st Dec 2008 at Club Mahindra Office in Centerstage Mall Noida, where I paid 38500 Rs to become the member but the very next day i.e. on 1st Jan 2009 I applied for cancellation because of some money needs in my family. But its been 6 months now that I have not got my money back from these traps however their rules clearly says that you can get your money back with in 30-45 days if you withdraw you membership in first 10 days. Kindly help me in this.