[Resolved]  Club Mahindra Holidays — What you offer you never give

I am also another of the ones who got sucked into the aggresive marketing efforts of m/s club mahindra holidays, who after getting the membership forms signed and getting the money never care to deliver what they promise to offer.

The free offers, offered at the time of signing up have not been delivered and everytime i tried to avail my holidays i have been always waitlisted and if i want accommodation in south india they will w/l and as an alternate give you accommodation in north india. When i wanted something in north india they were offering in south india.

It is a ridiculous module they offer and ask you to book 6 months to 1 year in advance which in itself is ridiculous.

Anyway i with membership no 576355 signed up in jan 2008 have sent umpteen emails to cancel my membership and refund me my hard earned money, stop withdrawing money through ecs but all have fallen on deaf ears and till date nobody has responded.

Well the only course left with me is to seek legal help which will only add to my agony and expense.

Please be careful of club mahindra holidays who are not giving lifetime of fun filled holidays but lifetime of headaches.

Signed... Amit chadha
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Jan 11, 2010
Club Mahindra Holidays Customer Care's response
Dear Member,

Thank you very much indeed for bringing your experience to our attention and for giving us the opportunity to improve.

We understand that Ms.Shikha (Member relations) is in touch with you to address your concerns to your satisfaction. We also understand that you were out of town when we had called up your number (on 29th Dec 2009).

May we request you to write to [protected]@clubmahindra.com, with the convenient time to contact you.

We thank you once again for giving us an opportunity to be of service to you.

Regards

Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

I am afraid there is no redressal to my problem and request and my only request to m/s club mahindra holidays is to cancel my membership and refund me my entire money as your promises are false about tension free holidays.

Accommodations are never available when required and your consumer staff is incapable of answering queries and the module you offer of booking accommodations 06 months to 01 year is ridiculous.

Do you plan your holidays 1 year in advance is the question to you and to all who are signing up for your membership???

Amit chadha

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    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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