[Resolved] Club Mahindra Holidays — Non reciept of refund even after 100 days | |
Dear sir, On the 9th of december 2007, i visited the club mahindra outlet at mega mall, gurgaon and showed interest in becoming a member of the club. i was told to submit 15% of the membership fee as down payment and was assured that i could withdraw from the membership within 10 days of paying the advance if i did not like the holiday plans. i made a payment of rs.29161 vide my debit card (ref no.[protected] on the spot. i was allotted a membership id number of 557581. however on returning home and after discussing with my family, i decided to withdraw from the membership and sent an e mail to this effect on the 11th of december (within 2 days). i spoke to and have been speaking to the relationship officer at club mahindra delhi office miss isha adhikari regarding my refund. I was told that the refund would be definitely released by the end of february 2008. however even after repeated telephonic followups, the refund is still not released till today. now i have been told to wait till the 2nd week of april 2008 and no reasons have been given. i seriously doubt the intentions of the officers concerned and hence want the intervention of this forum to get my refund released at the earliest. also, the errent people should be taken to task for their negligence in causing an issue where none existed resulting in loss of valuable time and effort. you are requested to take immediate action. Thanks and regards, Malay banerjee Cell no. [protected] Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Feb 25, 2010 Club Mahindra Holidays Customer Care's response Dear Banerjee, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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