[Resolved] Club Mahindra Holidays — cancellation of membership has not been refunded | |
I had taken membership (membership no-425103) on 28.10.2007 which due to some constraints, we requested for cancellation on 1.11.2007.However, I was misguided by the sales person who said that get your KIT then apply for cancellation and he confirmed that it would take a month for getting money refunded. I did so and put one mail to customer care on 6.11.2007 but no action was taken by them. The cancellation was finally registered on 26.11.2007. After a long follow-up also I have not got my refund which is amounting to Rs.29161.It is more than six months now. Everytime I visit the customer care dept, I get some excuse from them. Plz help me in getting my refund as soon as possible as I am paying interest on my credit card Was this information helpful? | |
Dec 24, 2016 Complaint marked as Resolved Verified Support Mar 02, 2010 Club Mahindra Holidays Customer Care's response Dear Sir, Thank you for acknowledging the resolution. Please do write to us for any further queries / assistance. Regards Indira Member Relations Club Mahindra Verified Support Mar 06, 2010 Club Mahindra Holidays Customer Care's response Dear Ranjiv, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
 2 Comments | |
Comments
After writing this mail, Mr. Rahul from Corporate office, Club Mahindra, Chennai got in touch with me and helped me get my refund amount within a week. He was very supportive throughout and I am thankful he addressed my issue on priority basis.
Thanks Rahul
Thanks Rahul
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Club Mahindra — Not refunding money since last six months
I have opted for cancellation of my membership within 10 days of my application.According to the policy document of club mahindra, amount paid by me should be refunded in total within 31 days of cancellation.My cancellation was registered on 15th of Jan, 2009 and still money is awaited. Despite of calling their customer care so many times, no certain date of refund is given.
This is the way they work. There is no professionalism, No business ethics. They themselves don't follow their own policies. They don't honor any commitment. This is a complete fraud company. Such fraud companies should not be allowed to do business.