[Resolved]  Club Mahindra Holidays — Club Mahindra Fraud

Address:

Mumbai City, Maharashtra

I was fooled by Club Mahindra's sales people at ghatkopa, mumbai who misled me in buying the product without giving me sufficient time to consider the pros and cons about the product. After showing me the video and explaning the features about the product they told me to make the instant decision about buying then and there and relying on the brand image and brand value of Mahindra group i took the decision of buying the membership. To may utter shock and dismay the sales persons did not explain me or give idea about the ASF payment every year while buying the membership. It was later after i made the initial payment for membership and i got the welcome kit containing unilateral forced terms and conditions i came to know about the ASF payment to be made every year. At the end of it i feel like i have been conned.

Form the date of buying i.e. August, 2008 till today i have not utilised even a single day of holiday in club mahindra because of non availabilty. so far i have paid around Rs. 170,000/- towards the membership.

Now after completion of 3 years of membership, my 7 days of inventory has been lapsed, meaning i have not utilised the 7 days of Club Mahindra product i.e. lapse of 1 year of holiday from the alloted 25 years. In this scenario, i fail to understand how i am liable to pay the Annual subscription fee for that particular year for which i did not utilised any of Club Mahindra's inventory. Therefore, i humbly requested them either to re-credit my inventory or waive the Annual subscription fees for one year of lapsed inventory.

However, they are not agreeing for either of request.

I fail to understand How club maindra are justifed in claiming ASF from the member, when he has not utilised the inventory.