[Resolved] Club Mahindra Holidays — Fraudulent Sale | |||
Fraudulent sale Very aggressive sales person one Mr. Tauheed Alam - i. Assuring me that "white" is the best for me; ii. Assuring that June Mahabaleshwar "Ho Jayega" - I made it clear to him that Mahabaleshwar is waht I want in June as I had already planned for this holiday iii. White can book in "red" and "purple" iv. bonus 5n/6d can be accrued v. Only 2 slots (for special offer) are open and that it will be "gone" in a few mins vi. I for 0% EMI and he told me to buy 4 years so that I can cancel if I dont like my first vacation vii. I inquired for purple and he told me to buy white Once sale is done, I come to know that: i. Booking has to be done 6 months in advance (not mentioned to me at the time of buying membership) ii. If you want to book in red it can only be done 15 days in advance (not mentioned to me at the time of buying membership) iii. Now he tells me why didnt you go for "red"!! I was asking for purple but he insisted on "white" at the time of sale iv. When i tried booking, apparently I cant book in "red" with my bonus days and if I want to I need to pay 9 emis and wait for 15 days before the plan! v. In any case MAHABALESHWAR is full!!!!! vi. I got a call a few weeks back telling me that the same offer is open again!!!!!!!!!!! how come it is open again when only 2 slots were left??? I am very frustrated an want to exit.. but I am being told I would get a full refund only if I would have applied 10 days after buying the membership!!!!!!!!! I was NEVER told this during the sale!! I need refund of all my Money back as I have not availed any services AND i need immediate cancellation of the EMI transactions! Vijay Parmar [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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