[Resolved] Club Mahindra Holidays — Unfair practice and misleading people | |||
I visited Club Mahindra office in Delhi on promotion offer, and unfortunately enrolled in there White package on 10-Sept, believing what they said. But later when I talked to person on confirmation a few days later and then on subsequent email confirmation for account, things weren't exactly as they were hard-sold at enrollment. It does not make sense for me and I want to get out, but not getting refund, although the holidays would start 15 months from now only. memID: 2369240 Complaint - MHRIL=[protected]' Followups : 8-10 emails, 3 calss, 3 twitter postings, but wishy-washy communication from Club Mahindra I am not getting even convincing or proper explanation on the points raised. People do not enroll, as they hard sell but do not follow-up. Do keep a watch on the blog - http://clubmahindra-unboxed.tumblr.com/ where I will pout out what all I have faced with them, and how they just ignore customers. Anybody from Club Mahindra reading please give me escalation contact as I am fed up with feedback-at-clubmahindra.com Was this information helpful? | |||
Aug 21, 2016 Complaint marked as Resolved Verified Support Oct 28, 2011 Club Mahindra Holidays Customer Care's response Dear Sir, Thank you form voicing out your concerns. In continuation to your interactions with us I understand that Mr. Ravi Shankar (Member Relations) is in touch with you to address your concerns. However, please be ensured that I will coordinate with the concerned and revert to you at the earliest. Please do write back to me for any further clarifications. Regards, Gopal VN Member Relations Club Mahindra Verified Support Jan 09, 2012 Club Mahindra Holidays Customer Care's response Dear Sir, We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance. Regards, Gopal VN Member Relations Club Mahindra | |||
 2 Comments | |||
Comments
We have two units of 1BR red. Staying with them has been very pleasant experience, however we never get bookings at our required time.
Also their rules for cancellation and changing (within 15 days) is such that you lose the days (that you have already paid for)
Club Mahindra seems to have over sold. I think they have around 1500 units and more than 100, 000 members.
Do the math 1500 x 52 = 78, 000.
My advice for those planning to take new membership, pl wait till they have sufficient units.
Will Club Mahindra care to clarify???
Regards
Saqhib
Also their rules for cancellation and changing (within 15 days) is such that you lose the days (that you have already paid for)
Club Mahindra seems to have over sold. I think they have around 1500 units and more than 100, 000 members.
Do the math 1500 x 52 = 78, 000.
My advice for those planning to take new membership, pl wait till they have sufficient units.
Will Club Mahindra care to clarify???
Regards
Saqhib
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
http://unofficialclubmahindraguide.blogspot.com/
This offers a much cleaner look.