[Resolved]  Club Mahindra Holidays Membership — Faul play and Cheating to get Membership by Club Mahindra

I am also a victim of Club Mahindra. First of all their Sale office at Palm Beach Galleria, Vashi, Navi Mumbai chased me over telephone to visit their office. How can they call a person over phone without any appointment and how they should take the personal details of a person illegally and distrurb him repeatedly. However, a common person is lured of offer by Club Mahindra.
So, One fine day I visited them along with my family just to have a look of the adjacent shoppong Mall and CM was just a secodnary objective.
But their Sale executives are very good at convincing the person and twist the person's brain also they are very good at gauging the persons state of mind and weakness. Within a hour of talk and without any written conditions they motivated me to sign the form and got my Credit card to pay for the intial amount of around Rs. Thiry Thousand. They did not disclose the terms and conditions like canellation rules etc.

However, after coming home and giving a cool thought I realised that this membership is not suitalbe for me financially. I got back to executive of Palm beach office for the cancellation within a week but he kept suggesting to keep the membership.

After that I have been sending nubmer of email for refund. Their call centre executive kept telling that i should wait for 45 days for the canellation and even promised that full refund will be done unconditinally. They also promised that some executive of Club Mahindra will contact me within 48 hours regarding the canellation. But it has been more than three months and none of the CM fellow has contacted me.

After few more days one sale executive said staight way in a polished with prefabricated sentence after contacting by me that I am simply not eligible for refund.

This was frusrating for us. This one sentence they said me after three months inspite of regular email complain from me and talk to CM executice. They deliberately delayed the final word to drain me mentally. This is their strategy.

So, first of all they invited me to visit their sales office and then they could manage to extact Rs. 30, 000 (Thirty Thousand) from me. How can a person take on the spot decision to invest LAkhs of Rupees within a hour. Secondly, CM never disclose the key points of the membership so that his client will not be distracted. They just keep feeding posiive things to your brain.


CM is really doing unfair business by engaging its sales executive to trap the simple people in unethical way. It is just a Fraud and Cheating.

I request Club Mahindra to take actin against his executive and return the money of all the CM members who has has been trapped.

I am ready to chase CM to get back the money of all the concerned people.

Let us get together and ask for compesnation for mentally harrassing the people.

I request Consumer Forum Authority to do justice and avoid future cheating by Club Mahindra

Dinesh Chandraker/ Santwana Chandraker
[protected]@barc.gov.in
[protected] and [protected]
Club Mahindra Membership No. 921490
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Dec 6, 2016
Complaint marked as Resolved 
Verified Support
Mar 05, 2010
Club Mahindra Holidays Customer Care's response
Dear Dinesh Kumar,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that Mr.Sudeep is in touch with you to address your concerns to your satisfaction.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

Same things happened with me, not in india but in Kuwait, same sales trick and same refunding policy's, thou i managed to get my 25 % refund after 13 days of complain, coz the law and order in kuwait is very stricts so CM in kuwait didnt make me suffer longer. I recommend everyone never to sign any contract with CM on ur first visit, which they dont give u to think in first place, take ur time i[censored]r interested and understand clearly each and everything they mention on hard copies and dont listen to the sales bla bla bla, half of the time they are lying & trying to grab customers to save their jobs. Friendly opinion, dont take any holiday memberships its all . You can get a good deal on holiday packages from the internet and pay according to your needs.
Dear Mr. Dinesh Kumar,
Exactly same thing happened to me and now there is a no way out.
I'm planning to take a legal action against them.
What have you done to get your money back?
What's the status on your case? Please let me know and join hands over this issue...
thanks
Sharat Katariya
Mem No. 550334
Dear Mr.Dinesh kumar
its sad to see that, people are wasting money in the name of this tour packages. CM offers just 2 nights package, ina yr for close to a lakh. That means we are spending 10, 000 for just 2 night stay in a non star category resort, that too only stay is included, NO FOOD, No Sight seeing nor any other facility... If you go any good vacction planning company, They will give you a 4 night package with, break fast, cab, sight seeing and a star category stay for the same prize . i took a 4 night vaccation in kerala (kerala serene holidays )recently for just 25 K for 4 nights which included breakfast, a complete day cruise in house boat, with great stay in star category resorts and on top of that they provided me with a driver and a/c cab round the clock for my use.. more over a coupon which an be used all over india for flat discount in lots of places. "
comparing that this is highly over prized..!!!

rgds,
Rajeev
Hi,
I paid the entire sum of Rs, 1, 98, 000 towards White (Studio Apartment) Membership...but I realized many things after some time. Which they never told me initially while selling it to me.

Being a Mahindra Group it is sad that they do not have a good policy and people working in CM, they should have some transparency and have some educated sales reps so they do not fool someone just for their commissions.

Roger.

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