[Resolved] Club Mahindra Holidays — refund amount not right

anuja dwivedi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

i had taken mahindra holidays from their TheHUb,Goregaon-East, Mumbai branch. my membership no. is 1658189. At that time along with many other things Ms. Shweta told that their is an offer of Digi camera if you take the membership now and if you dont want the camera you will get Rs. 18400/- as cash back. i have already paid 4 out of 24 emI. In march i was send te camera which i din't take as i had asked for cash back. after sending them mails stating the same thing last week i got a cheque of Rs. 4000/-. when i called Ms. Shweta regarding the same she asked me keep the cheque and told that she will get back. but since the time i have taken the membership they either dont take my calls or tell that they will get back but they never. i spoke to their Andheri-east person also who again said she will get back. would like to know what can be done for this cheating?

Was this information helpful?

No (0)

Yes (0)

Dec 3, 2016

Complaint marked as Resolved

Verified Support

Apr 07, 2010

Club Mahindra Holidays Customer Care's response Dear Ms.Anuja,

Thank you for writing in and voicing your concerns through this forum.

Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

I have taken note of your concerns and Iam personally coordinating with the concerned department to ensure to sort out your concerns as soon as possible.

Please do write to my email - indu.[protected]@mahindraholidays.com for any clarifications in the meantime.

Regards
Indira
Member Relations
Club Mahindra

Related Club Mahindra Holidays reviews

View all 2628 Club Mahindra Holidays Reviews

Comments

chiran99jit

from Mumbai, Maharashtra

Dear Ms Anuja,
I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit