[Resolved] Club Mahindra Holidays — Club Mahindra - gift not Received! | |||
Hi, I must say that the club Mahindra team has completely lost interest in servicing the customer once the sale is done, which in today's world a panwalla or a local chai walla would know it better. This is my 3rd email to various people in club Mahindra and at least 5 phone calls with some half a dozen SMS's to the sales person regarding the gift I was promised during the sales of my package (1 BHK Red) and I am wondering that in the first 4 months of my relationship with Club Mahindra There is nobody to respond to, don't know what will happen in next 25 years of the membership. After writing to [protected]@clubmahindra.com, I have written to Ms Kainaz Pardiwalla on her facebook wall, I have written to Ms Indira, as I found her email and a request to some customer to write to her first incase of grievance and I did that, still it's been more than 4 days havent got any response, am trying my luck again with feedback and will also parallely post on every possible public forum, don't mind loosing the gift but this should reach out to the seniors in the club Mahindra so that know the gaps in processes in the system. Was this information helpful? | |||
Aug 28, 2016 Complaint marked as Resolved Verified Support Nov 04, 2011 Club Mahindra Holidays Customer Care's response Dear Mr. SinghThank you for taking out your time to speak with us yesterday. Further to our telephonic discussion, we would get in touch with you by today and provide the model details. As discussed during our call, the premium which is part of your membership will reach you within the next 1 week. Request you to bear with us till then. Regards, Gopal VN Member Relations Club Mahindra Verified Support Jan 07, 2012 Club Mahindra Holidays Customer Care's response Dear Sir, We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance. Regards, Gopal VN Member Relations Club Mahindra Verified Support Feb 29, 2012 Club Mahindra Holidays Customer Care's response Dear Mr. Singh, Thank you for voicing your concerns through this forum. Further to your post, we understand that your Gift related concerns have been resolved to your satisfaction. Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest. Regards Gopal VN Member Relations Club Mahindra | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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