[Resolved]  Club Mahindra Holidays — step motherly treatment to members in reservation

Dear Sirs, i am a Red season member of club mahindra since 2000.i am sorry to state that i never got the time period for the resort i wanted.I had to accomodate myself when their resort is not full.They put all sort o[censored]nreasonable conditions like you have to book this many days minimum which was never told while booking.Holidays are lapsed in the past without notice.I lost over 10 days holidays as i did not get wanted time slots.They recently made me an offer that if i stay for 4 days in designated indian resorts before 31st march,i would get 2 days extra in Bankok.Now they say I have to avail this before 31st march.I wanted in April for 2 days in pattaya and 2 days in bankok,they say Pattaya is not available till July.THis is the trick they have been playing with me all these 13 years.You go to them as non-member pay cash they will give you any resort anytime.They routinely cancel member activities to accomadate programmes of private paying groups.tkis happened with me in Coorg.so what is the solution?..s.g.hegde
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Aug 21, 2016
Complaint marked as Resolved 
Verified Support
Mar 19, 2013
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are sorry for the inconvenience you have faced. Having read your comments, as an organization, we are keen on understanding your concerns and resolve them promptly. We request you to please provide us with your contact details at http://is.gd/CMListening along with any specific details that you may want to bring to our notice. Look forward to hearing from you at the earliest.

Warm Regards,
Club Mahindra Team
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    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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