[Resolved] Club Mahindra, Mumbai — False commitments and No responses | |||
Useless people working at Club Mahindra. Seems its useless posting this complaint as tere will be no action but still feel necessary to post. My hubby and myself were invited for a seminar at Goregaon Club Mahindra. We were committed, we would be getting movie ticket vouchers and stay voucher (discounted rates) for Club Mahindra. On wasting 1 hour, we were promised we will be getting the vouchers through courier within 2 weeks. Almost 6 months we have not yet received any courier. We have been following up on calls continuuously for days (wasting money on calls), as we had found it quiet ok to check on it. We have also complined to the Seniors in Goregaon branch. They too seems they have no interest in customers. Infact they are only waiting to earn incomes, achiee their targets and earn incentives. Regarding this issue, we have co-ordinated to 5/6 staff members, but useless. We have got responses that the same was despatched through courier several times. But on asking the courier name, there would be no answer and the phone was disconnected. In one sentence, BAD SERVICE, NO RESPONSES, NO INTEREST BY THE STAFF even after several follow ups. The staff working there are only there to convince customers by meaning : "SORRY, WE CANNOT HELP YOU." Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Verified Support May 25, 2012 Club Mahindra Holidays Customer Care's response Dear Mr. Anusha, Thank you for bringing to our attention your complaint. We regret the occurrence of the same and reassure you that we will work hard to resolve it. We’d like to keep you updated on our progress so please send your contact details to indu.[protected]@mahindraholidays.com. Regards, Gopal VN Member Relations Club Mahindra Verified Support May 28, 2012 Club Mahindra Holidays Customer Care's response Dear Ms. Anusha, Further to our earlier post, we would like to inform you that we are still awaiting your contact details. We would request you to write in to us at indu.[protected]@mahindraholidays.com so that we could speak with you and resolve your concerns. Regards Gopal VN Member Relations Club Mahindra | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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