[Resolved] Club Mahindra Resorts — Arm twisting and cheating | |||
Arm twisitng , not making holiday room available when required , selling teh room to outside members , not disclosing the terms at the time of sales and chaning lot of terms after sales Was this information helpful? | |||
Aug 18, 2016 Complaint marked as Resolved Verified Support Aug 04, 2010 Club Mahindra Holidays Customer Care's response Dear Consultant., I have made note of your concerns mentioned in the review and regret the inconvenience you had to face. I would definitely revert to you with status for which I would require your contact details. Please send across the same to my email indu.[protected]@mahindraholidays.com. In the meantime if your concerns have already been resolved, may I request you to acknowledg the same . Regards Indira Member Relations Club Mahindra | |||
 3 Comments | |||
Comments
Club Mahindra is a fraud company. Please don't spend your hard earned money. I have been their member from 2009 and still have not got my FREE/PAID TRIP.
I plan to go to consumer court... if any one of you has dragged them to the court, kindly share your experience and guide further.
I plan to go to consumer court... if any one of you has dragged them to the court, kindly share your experience and guide further.
Poor rooms availability, indiscriminate charges and services
Dear all,
I am holding a Club Mahindra membership since 2006. Initially at time of joining they had given big promises like HASSLE free holidays of 7 days /year for 25 years.
Each member has to pay membership cost + ASF Annual maintainence fees, which grows along with inflation.
The membership cost of RED ONE BED is around Rs4.70 lacs. At time of joining and annnual subscription (ASF) is Rs. 7000/- Now its is around Rs.12, 000/-
This is a complete cheating by Club Mahindra.
Non availability of rooms: Earlier members were around 25000 and now in 2011 the members are ABOVE one lakh
So the member have increased by more than 300 %, however the rooms have just increased by 30%.
This leads to serious non-availability of holidays.
LONAVALA RESORT:--- IN 2004, THEY HAD TOLD LONAVALA RESORT WILL BY READY BY 2006, BUT STILL AFTER 3 YEARS OF THEIR "DEADLINE" THEY HAVENT BUILD THE RESORT.
Increase in ASF fees per year: ASF is calculated based on inflations including food inflation costs.
However the Club Mahindra fees and ASF dont include any kind of lunch, dinner or breakfast, so on what basis they charge this indiscriminately?
Also at time of joining I was told holidays get accumulated, however now I am told holidays can be accumulated at most for 3 years(i.e 21 days), so in case your holidays balance exceeds 21 days, holidays get cancelled.
Cost factor: Cost of RED ONE BED :Rs. 4.70 lacs.
ASF for 2011: around Rs.12, 000/
So total cost of 7 days holiday:
Rs.12, 000 + 48, 000/-(Rs 48, 000 for interest @ 8% p.a and proportion of membership fees)
Total: Rs 60000 for 7 days holiday (Which doesn't include any other charges except accomodation.
Food, entertainment, sightseeing all is extra)
If you buy the same package through an agent its cheaper for same package in CLUB MAHINDRA RESORT( IN THEIR NON-MEMBER QUOTA !!!)
Now CLUB MAHINDRA resorts also have non-member quota.Why is this indiscrimination done? If CLUB MAHINDRA is building resorts by members money why they are not allocating 100% rooms to members? Why they are selling some additional rooms to nonmembers on premium charges?
So dont get fooled by CLUB MAHINDRA.
I want someone to highlight this facts and initiate action against Club Mahindra.
Thanks..paresh shah
Read comments
Dear all,
I am holding a Club Mahindra membership since 2006. Initially at time of joining they had given big promises like HASSLE free holidays of 7 days /year for 25 years.
Each member has to pay membership cost + ASF Annual maintainence fees, which grows along with inflation.
The membership cost of RED ONE BED is around Rs4.70 lacs. At time of joining and annnual subscription (ASF) is Rs. 7000/- Now its is around Rs.12, 000/-
This is a complete cheating by Club Mahindra.
Non availability of rooms: Earlier members were around 25000 and now in 2011 the members are ABOVE one lakh
So the member have increased by more than 300 %, however the rooms have just increased by 30%.
This leads to serious non-availability of holidays.
LONAVALA RESORT:--- IN 2004, THEY HAD TOLD LONAVALA RESORT WILL BY READY BY 2006, BUT STILL AFTER 3 YEARS OF THEIR "DEADLINE" THEY HAVENT BUILD THE RESORT.
Increase in ASF fees per year: ASF is calculated based on inflations including food inflation costs.
However the Club Mahindra fees and ASF dont include any kind of lunch, dinner or breakfast, so on what basis they charge this indiscriminately?
Also at time of joining I was told holidays get accumulated, however now I am told holidays can be accumulated at most for 3 years(i.e 21 days), so in case your holidays balance exceeds 21 days, holidays get cancelled.
Cost factor: Cost of RED ONE BED :Rs. 4.70 lacs.
ASF for 2011: around Rs.12, 000/
So total cost of 7 days holiday:
Rs.12, 000 + 48, 000/-(Rs 48, 000 for interest @ 8% p.a and proportion of membership fees)
Total: Rs 60000 for 7 days holiday (Which doesn't include any other charges except accomodation.
Food, entertainment, sightseeing all is extra)
If you buy the same package through an agent its cheaper for same package in CLUB MAHINDRA RESORT( IN THEIR NON-MEMBER QUOTA !!!)
Now CLUB MAHINDRA resorts also have non-member quota.Why is this indiscrimination done? If CLUB MAHINDRA is building resorts by members money why they are not allocating 100% rooms to members? Why they are selling some additional rooms to nonmembers on premium charges?
So dont get fooled by CLUB MAHINDRA.
I want someone to highlight this facts and initiate action against Club Mahindra.
Thanks..paresh shah
Read comments
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.