[Resolved]  Cold Drinks - Coca, Pepsi, Thumbs Up — Extra Charge for Cold Drink by Retail Shop

I am staying in Ghatkopar, Mumbai. From my childhood, I have observe that for Cold Drink, All Retail Shop charge Re 1 or Rs 2 extra of MRP value.
My concern is, whether Retail Shops can charge more then MRP price.
Retail Shop not ready to give bill for the same. This is happening in INDIA's INDUSTRIAL CAPITAL CITY - MUMBAI.
Kindly guide us & help us to STOP this.

Apoorva Shah
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  22 CommentsShareTweet


thumbs up (cold drink) — providing expired coldrink by the retailer.

i bought a 500 ml thumbs up coldrink from a retailer named HAVMORE CONFECTIONERS, jawahar nagar, kota.the reailer provide me an expired coldrink.we complained against the same, but the retailer refused to replace.his behavior wasn't customer friendly.
so we lodge a comlaint regarding above to you.
i hope you will provide some solution against it.
thank you

Cold Drinks — extra charges on cold drink bottles

Dear sir,
I stay in Lokmanya Nagar, Thane (W), Maharashtra. Mojarity of the shop keepers in this vicinity charge extra money on cold drinks by Rs, 1or 2, saying that this charges are for cooling the drink. And also get angry on customers if they argue with them.
so i kindly request you to please look over it and fine them so that they never repeat this mistakes

thank you
This is such an undisciplined act from resellers. Must be protested. Actually, there is the number on which one can lodge a complaint against it. Hope that must be working.
Dear sir,
We have started new shop in Kadus.
so we required Dhoni Photo Banner of pepsi
to keep on our shop for Advertising,

Kindly send one banner to following address.

with best Regards.

Mr.Jalindar Argade.
Mob. [protected].
Have you got any solution from these people?
I am Rajkumar Tailor. I am Living in Ajmer Rajasthan. I am having a pepsi cold drink 300ml pack bottle. it is having a amber pan masala pouch in it. i have purchase this bottle for my family member. unfortunately i saw pouch in it. if i have not seen this it may be harmfull for me
so please solve my complaint please


raj kumar tailor
m/s sanjana studio
ajmer road, madanganj-kishangarh
ajmer (rajasthan)
[protected], [protected]
Sir Please Send me Your Mail Address Plese I have one Complant for Pepsi Cold Drink Company I have some attached mail file
Extra Charge for Cold Drink by Retail Shop

I am staying in bhagalpur bihar From my childhood, I have observe that for Cold Drink, All Retail Shop charge Re 1 or Rs 2 extra of MRP value.
My concern is, whether Retail Shops can charge more then MRP price.
Retail Shop not ready to give bill for the same.
Kindly guide us & help us to STOP this.

Akhilesh Anand
sorry sir
i have complaint about thums up 300 ml bottle
when i open bottle an i see
germs in the bottle
i know this complait is not value for company
but i suggest pls dont drink glass bottle cold drinks
ravi ajnalkar

shop — force from political power

sir i am sending this complain for the 5th time. as i have mension befor my place is in the jalila madine in prabudth nagar i had got the permission in 2004, but none of the offical told us. now when i remove my paper for there i came to know that i have go the permission in 2004. so i have build my shop there. with the help of [protected]@baba.he is a soical worker. but the local political people are therething me to leave that place. and have given me life thereth. so plz sir i request you to help me.
Dear Sir,
My Name Is Rahul Upadhyay & I M Reatailer In Thumbs Up .My Problem Is My Destrubuter sudder malroge bye pass summit new freez security but he provide old freez or says company area manager Deva says new freez come in office or change old freez but he is care lass freez will come or use other side work or i know one freez issue in my shop balaje janeral store khair bye pass road aligarh. Please Check Details or solve my problem...

Thanks & Regards
Rahul Upadhyay

thumbs up — Extra charges


I bought a 200ml bottle of Thumps up from M/S Vaibhav Sweets at Deepbungalow chowk, Shivajinagar Pune. But he charged me Rs 9/- for bottle while MRP printed on the bottle is Rs 8/-. & he is telling that the 1 Re for cooling of the bottle,

please why we pay above MRP that is Rs 8/-

For cold drinks sold more than MRP
You can post any complaints here:
You can even telephone them:
Is your soft drink vendor taking you for a cool ride?
Simit Bhagat | TNN (Times of India - 8th May 2010)

Mumbai: How many times have you shelled out more than the MRP on a bottle of soft drink or milk as “cooling’’ charges? Well, if the answer is several times, you can take a cue from residents of Mumbai and Thane, who have lodged a complaint with the state legal metrology department (LMD) against shopkeepers who take consumers for a ride.
Going by the data compiled by the LMD, between April 2009 and March 2010, 53 cases were slapped on shopkeepers, who were found charging more than the Maximum Retail Price (MRP) on soft drink bottles. The department has also booked another 96 of them for “fleecing’’ people buying milk bottles and cartons.
The accused shopkeepers were found violating the Standards of Weights and Measures Rules, 1987. Under the rules, it is an offence to sell a packaged commodity at a rate higher than its MRP and removing any such information or label from the packet. However, the rule does not apply to packaged products sold at restaurants, where the product is served and hence attracts, service charges.
Ankush Dhanvijay, controller of LMD, says, “Many shopkeepers ask consumers to pay extra on cold drink bottles as cooling charges. But it is an offence to sell a packaged commodity, including cold drinks and milk bottles, at a price higher than their MRPs. As many people are not aware of the rules, the shopkeepers exploit them.’’
Bottling It Up
If you are overcharged, you can:
Lodge a complaint with the state LMD control room on [protected]
Post the bills to the controller of LMD with a mention of the date and time of purchase and the name of the shop. Address: Controller of Legal Metrology, Maharashtra State Mumbai, Free Press Journal Marg, Nariman Point, Mumbai-400021
Lodge an online complaint at
Check before buying:
Label on any packaged commodity, MRP
Name, address of manufacturer, packer
Standard name of the product, net weight, month of manufacturing, packaging, importing

shop — about cold drinks

In my village there are two shopkeeper who are taking RS. 2/- more on MRP on each cooled colddrinks like ThumsUp, CocaCola, Pepsi, etc....

When I ask them that "Why you are taking RS. 2 more while MRP is given on bottle neck..?"
they replied me like this...
"If you wants cooled colddrinks then you have to pay RS 2/- on MRP, or you can buy other colddrinks which are not cooled...?"

what a funny answer...!!!

what can i do....or ... what you can do to take action against them.....?

is there any body want to help a poor boy in his job. he is need for money to give some officers to get job. he is needed $1000.
it will be your greatness on his to do help,

waiting for your reply

sir iam living in chennai, near central jail puzhal, pepsi taste is different near my home shops iam doubting were i should complaint guide me
i, m S.A.Khan kairana 247774 muzaffarnagar UP (west)
sir mai only thamps up colddrink petha hoo.magar hamare shahar me nakli thamps up cold drink mil raha hai kal bhi maine thamps up cold drink peya tha or mujhe looj motion ho gaya krpya aap se nivedan hai ki aap kisi teem ko bhej kar verify karvay
S.A.Khan [protected]

Cold Drinks — Extra Charges Charged on Cold Drinks by Retailers


This is to make awarness about the extra money charged on all cold drinks at the Retail shop.

Is this right to pay more than the MRP are retailers not getting their share that the take it from the customers.
I have the same problem in Dhoraji, rajkot(gujarat). Here 3 to 5 rupees extra charges taken by retail shops in whole town.

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