[Resolved] Compaq - Hp — Not getting Warranty from HP | |||
Dear Team, We bought Compaq-HP laptop and faced lots of issues since day one. We interacted with one of the HP service center at Hisar. During repair battery sticker having CT number was removed by service center engineer. We don't know whether it was knowingly or non knowingly. We addressed this issue to service center and person said, we should not worry in case there would be any issues with the battery, they will provide the service. Now HP has changed their vendor at Hisar location and same battery is having issues. Both service center and HP has refused to give warranty without CT number sticker on the battery. If sticker was removed by HP service center not by customer then why customer should bear the battery replacement cost. Laptop is still under warranty. Details of the product are as below: Laptop's serial no is- CND0011M5S Laptop's product no is- WK877PA#ACJ Laptop's model- CQ40-732TU BATTERY CT NO IS - 6AQEAN5B7YBVRU Customer Name: Suresh Kumar Details of the service center visited are as below: ==================================================================== Details of old service Center: Email id: [protected]@microvoltcommunication.com Contact Person Name : Sunil Taneja Contact Number:[protected]/237297 Physical Address: 70, ganesh market, railway road, hisar , haryana. ==================================================================== Details of new service Center: Email id: tl.[protected]@intarvo.com, rt.[protected]@intarvo.com Contact Person Name : HIMANSHU HANS Contact Number: [protected], Physical Address: IN TARVO TECHNOLOGIES LTD. DBS 33-34,Ist Floor, red square market, hisar,haryana ==================================================================== HP ticket number # [protected] My contact details are as below: Neeraj Kukreja +91 [protected] email id: neeraj.[protected]@gmail.com Thanks & Regards, Neeraj Kukreja Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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COMPAQ-HP — NOT GETTING MY LAPTOP REPLACED
I purchases a Compaq laptop on 10th August07 from MKG Computers, Agra u.p .It worked very well in the beigning but in the month of june08 it started troubling the problem which troubled was the tempaeratue of the machine use ti rise upto 123 degree centigrade.I complained to the service centre several times they always promised and made assured that the machine will work right now and the samething repeated several times, but complaint was never rectified.But now i request you to please help out and ask the comapny officials to get me a new machine else i will have to knock the doors of court.Which will not have a good effect on company's repotation.thanks
Anudeep Bagga