compaq notebook — poor service

To Whom it may concern,
Case No: [protected]

I had given my laptop for repairs to Simtech Ltd based in Sakinaka,Mumbai a month ago with the following problems
1) mouse pad not working
2) CD ROM reader and writer not working
3) over heating

I get a message from them 2 weeks ago saying the part has been ordered.
after which they tell me that the part was not compatible.
this process was repeated again 2 days ago.
if the laptop cannot be fixed please REPLACE it.
I am in urgent need of my computer and cannot afford any more extensions.

Shyam Vora
[protected]
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compaq notebook — dissatisfied with notebook

hi,

i had ourchased the compaq notebook few time ago and i'm facing many problems like double voice means when i plug in head phone the sound is being heard from both from laptop and from headphone.another prob. is that some time it doesnot show the display, graphic problem is there

Md No.C738TU
Sn No.CND75131VS
well buddy, every thing has a nice pricetag. the laptop which you purchased? is 27, 000 INR, and you expect a hi class notebook for that price? i got one toshiba a200 series and one hp compaq presario c700 c734tu and i did install linux and took off free dos. so please dont expect you get a lavish feature in a 27000 INR notebook, the feature which you are looking for? for that kind of laptop you need to spend some major cash buddy, like 2500 US $ aka 1, 00, 000 rupees. this laptop is nice and cool and good for me as i am a linux developer. so for me this is like a test suite or test car before i go full blown with the toshiba. and if you call up tech support? first get the proper info about the product you are holding yeah almost all technical specs, and second? these consumer grade tech support gets huge number of calls so? unless you ask them specific question they will never give specific answer. the chipset is by intel 965gm and the other drivers are in the intel site for graphics, it uses ICH for sound which is 2 channel and thus it can give max stereo sound. and YOU WANT sound off the base speakers and through headset also? is that your SONY home theatre? that you want a 7.1 channel surround sound? if you are so _*ABNORMAL*_ fidgity greedy? go buy asus micropc. its 200 US$ aka 8000 rupees. *THANK* Compaq aka HP that they made notebooks so much affordable that a free software developer can also afford it to play with it. take it to service center and remove the plug which connects the base sound with mother board and make the sound out via headset only. and you are one heck of a greedy . this is the best notebook at a price down to earth i have ever seen. the MRP is 27000 but i got it for 22000 because they are volume suppliers and also i am a regular customer and i am more than happy to see notebook for rough tough use for normal day to day life.
*STOP THE GIRLY WOMAN LIKE NAG PLEASE, MR WHOSOEVER BRAINDEAD.*
p.s. i am not a Compaq/HP employee nor i work for asus nor intel and nor i advocate your abnormal idiocy. and the product registered trademarks and copyrights and patents are subjected to the manufacturer. and i am a Unix(r)(tm) and Linux (c) and opensource developer.
p.s.2 "dissatisfied with notebook" dissatisfied with the comment on the product... as i am a happy customer/client and also happy with the excellent tech support which i got off a girl which was a non techie and gave the info and was also trying her best to cope up with the techie info asked by the customer and was also very polite. and if you have the right to whine i too have the right to whine on your whine and RANT back.

compaq notebook — Original OS CD Missing

I bought a compaq notebook AU3225 V in june 2007 with windows vista basic installed in it from a compaq showroom in calcutta. The dealer on personal request had installed windows xp on my laptop and had burnt vista on dvd for me. Last month when i wanted to load vista on my comp i realised that the dvd was blank. The guarantee period was of 1 yr and its been 1.4 yrs now. What should i do to get the originally loaded vista on my laptop which the dealer cheated me off?

compaq notebook — poor service at service center

i was deprived of any details regarding the warranty period of my laptop by a customer care executive at the hp service center, 100 ft road, Indiranagar, Bangalore.

compaq notebook — non receipt of promotion gift even after 20 weeks

Dear Sir, 21.05.2009



This is to inform you that I have bean cheated by your free gift advertisement with the purchase of hp compaq laptops.I purchased the product believing on the add & as per the terms & conditions of the add I sent a dd of rs 1499/ to you. My claim was approved by you on 14.01.2009. as per the deatails available on your site. This is a matter of disappointment that the gift which I had to receive within a period of 4-8 weeks from the purchase of the product yet to receive the same after a long period of 20 weeks. I contacted on the telephone NO provided for the purpose of enquiry and I was told that we are unable to deliver the gift due to the shrtage and the same will be sent to you very soon. I e-mailed my concerns on 10.05.2009 in reply of which I received an E-Mail dt 13.05.2009 from you promising the despatch of the gift within next 10-15 days . Today when I saw the status of my claim I was shocked to see that it has not been despatched yet. I again call on the enquiry no and I was again told the same thing that the gifts are still out of stocks and your gift will be sent you by the end of June.

I think that this is a cheating with the general public giving such adds and therby selling the products without honouring the promises made in the adds.As per the terms & conditions of the add I sent to you the requierd dd within the stipulated time relying that I will receive my gift within the promised period of 4-8 weeks. But I have been cheated by you by not sending my gift and each time asking more time to despatch the same owing to shortage of stock.
You have forced me to intiate legal prceedings against you, I am going to give you a legal notice to you i.e. PHILIPS & HP COMPAQ Co., here I would like to mention that all the expenses going to be incurred on the legal proceedings including my mental, physical & immotional harassement will have to be borne by you.


Bhupendra Kumar Sharma
152, J J Puram
SAHARANPUR(UP)

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compaq notebook — videocon lcd tv not delivered

i have send all the required forms and a dd of RS.9000 in the name of SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD.,, NEW DELHI, before 6weeks, but there is no response from those office. plz inform the status of my REDEMPTION CODE: 1URKJ4582P, my mobile no is : [protected], email at SHAIKSHA.[protected]@GMAIL.COM.

the office address is
HP REDEMPTION CELL
C/O SOLUTIONS INTEGRATED MARKETING SERVICE PVT. LTD
208, 2ND FLOOR, HARSHA BHAVAN,
64-65, NEHRU PALACE,
NEW DELHI - 110019.
PH.NO:[protected]

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