[Resolved]  Country Club India Ltd. — delay in providing membership cards

sir/madam

I had purchased country vacations membership on jan 31st 2009 for the down payment of 1, 25, 700. I never received the membership cards for country vacations, country club as well as the RCI membership cards not even the RCi membership number is given. After waiting for 3 months i called the customer service and asked for the cards and the rci membership number. I got an answer tht it is being delayed by the HYderabad head office.I waited again for a month and called back and got the same answer alongwith the request of my family photos for the cards.I called an executive and asked to take the photos from me in the month of April.their customer service agent at pune site said it will take 45 working days ... I again waited for the same period . I called them again in the month of june lady at customer service (rohini) said it will again take 45 days also need photographs again...I got very annoyed and called their branch manager MR.Rajeev Sharma...told him about the entire problem. He said he'll call back in 2-3 days...which he never did till today(21st july 2009)...i kept on calling country vacations and kept on getting different answers all the time...till today i dont have any kind of proof (membership cards) which i can carry and atleast enjoy their club services...I think i hav lost my huge money with this company.when i called country vactions today got an information that i will be receiving cards in the end of august which is purely a nonsense to me. This organisation is not at all botherd for their customers, customer satisfaction. Management at country vacation is badly irresponsible. this is the worst organisation i hav ever dealt with.