I AM CREDIT CARD HOLDER OF YOUR BANK. TODAY I RECEIVED A SMS THAT RS 8379.52/- HAS PAYMENT PENDING IN MY CREDIT CARD . BUT I HAVE NOT MADE ANY TRANSACTION . PLEASE DO NOT DEBIT MY ACCOUNT AS I NEVER CONSENTED FOR ANY SCHEME WHATSOEVER. THE TELEPHONIC TALK OF DATE WAS INFORMATIVE IN NATURE AND I NEVER CONSENTED TO DEBIT MY ACCOUNT. I PLACE MY RESENTMENT IN THIS REGARD AND SUCH TYPE OF SALE GIMMICKS FROM CALL CENTRE PEOPLE REPORTEDLY FROM YOUR BANK WILL DEFINATELY JEOPARDISE THE IMAGE AND REPUTATION OF THE BANK AS EVEN THE PHONE BANKING OFFICER WAS HELPLESS TO SAY TILL THE AMOUNT IS BILLED IN MY ACCOUNT. PLEASE LOOK INTO THE MATTER AND CONFIRM THROUGH MAIL THAT YOU HAVE NOT DEBITED THE AFORESAID AMOUNT. ANY BANKER IN THE WORLD DO NOT HAVE ANY RIGHT TO DEBIT THE ACCOUNT OF ITS CUSTOMER WITHOUT ITS BONAFIDE MANDATE AND AUTHORITY
RAJESH FROM CHENNAI
MOB NO : [protected] .
MY CREDIT CARD ACCOUNT NO : [protected] Was this information helpful? | 
BLDG NO.13/564B
KULANGARA HOUSE
MATHANAPARAMBIL HOUSE
MANJUMMEL P.O
COCHIN-683501
SUB:- REVERSAL OF MY BARCLAY CARD PRIORITY CIRCLE Rs.6000/-
. My Barclay credit card no is [protected]
I received a call on my mobile ([protected]) from your executive on
30-9-08 at 11.32 a.m from the telephone no.[protected]. I have the recorded telephonic talk of your executive and can produce the cd if required to you. The executive informed me about some offer but after the call I told him that I have to think over it and I didn’t give any confirmation to the same. He assured me that he will not debit any amount to my account without my confirmation. He also told me that I would be receiveing a letter from Barclay Card priority circle within 14 days and after reading all the terms and conditions I have to give a call as a confirmation to the offer then only it will be debited to my account. But till now I have not received any such letters from your bank.
I received a sms on 7-10-08 at 1.15 p.m stating that
“WELCOME TO BARCLAY CARD PRIORITY CIRCLE A CLUB FOR SELECTED MEMBER LIKE YOU SPECIAL BENEFITS LIKE CASH BACK, HOLIDAYS, A WELCOME LETTER ON ITS WAY.PLEASE CALL ON[protected] IF YOU DON’T RECEIVE THE WELCOME LETTER IN THE NEXT 7 DAYS”
On[protected]Saturday) I was shocked to receive a sms stating that an amount of Rs.60741 (Rs.6000+ service tax741) has been debited to my account
On 12.10.08 (Sunday) I was not in station to give a complaint regading this
After seeing this I had given a call on[protected]Monday) to the call centre & asked how it was debited to my account t without my consent and lodged a complaint .They told me that they will forward it to the concerned department.
I received a STATEMENT ON 22-10-08 and saw that Rs.6000 with servicetax 741 has been debited to my account with the dated 30-9-08.(It is very clear that it was the same day which your executive has talked with me and it is the same day that it has been debited to my account).Again I had given a call on 23-10-08 lodged a conplain and received a reference no-154987 from the call centre. I have given a call to Chennai Barclay Card priority Centre (ph[protected] stating to cancel the same amount.I also checked with your call centre people on the same day whether I should make any payment since my due date falls on 28-10-08 . But your people told me that you should make the minimum amount payment of Rs.340/- to avoid late payment charges.I once again confirmed to them that by paying the minimum amount you should not take that I am confirming the offer to you( of Rs.6000/-).Your people told me that they will not do so and that that amount will be reversed in the next statement.and so I pad the amount of rs 340- /- by way of cheq no 424872 dated 23.10.08 at canara bank panapally nagar branch
At drop box phothans video libery . they told me to call them after 72 hours
Again after 72 hours on 29-10-08 I lodged a complain to your Mumbai office (ph_[protected] I called up Chennai office also ).They asked me to call after 3 days The Mumbai office people told me call on Saturday (after 3 working days).When I called on 1-11-08 to your Mumbai office and found shocking to hear that they cannot wave out this payment
I am mentally veryupset with your banks behaviour with me .Kindly take this matter very seroious and urgent and wave of my amount of Rs.6000/- with the service tax
Otherwise I have to take up this matter to the court of law and.Also I will report the matter to the RBI credit card complaint wing, and report to the editor to all the newspapers.
Thanking you 3.11.2008
Sasikumar