[Resolved]  Credit Card — CIBIL Report to RBI

Please note that presently self was rejected car loan from SBI on the ground that I have some pending credit card payment (Rs 9062+Rs 1400) as revealed from RBI list based on CBIL report in the year 03-04.

I have contacted ICICI, ABN AMRO & Citibank card for settlement as I remember I might have hold credit cards of these banks at that time.Though the later 2 banks have cleared all dues I am yet to receive any information from ICICI.Also the total settlement values for these banks is not matching with what RBI has indicted.

In these circumstances I would request to kindly advise what steps has to be taken to clear all dues & get my name removed from this RBI list.
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Aug 14, 2020
Complaint marked as Resolved 
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I have a salary A/c with HDFC bank.Yesterday I learnt that my A/C has been kept on hold due to some credit card linkage of HDFC. I had this CC 4 yrs back.
History:
I had made a purchase of Rs.14000/- through this card.Immediatelt the next day I got a call from a telecaller stating that there is a promotional offer going on and I can convert this amount in EMIs for 6 months. I checked if there was any hidden charge she told me that since it was a promotional offer there was no hidden charge. I agreed with the offer. The first month when I received the statement it had processing fees and interest levied on it. I called up the call centre, they said it was a false commitment made by the telecaller. I said In that case I am not interested in the offer and asked to send a final statement reversing all the charges. She told I need to make the payment of the current statement and that would be adjusted in the next statement, I made the payment, in the second month also there was no changes made. I again called up the call centre, they said they were sorry for the inconvienence, that would reflect in the subsequent statement. I paid that amount as well. I received the third statement without any changes, I got furious and said if things does not happen next time I will not make any payment. Still I made the third payment. When the forth statement also did not have the request implemented, I stoped paying. Collection people had come to my house for the due amount. I told them to get a final statement with all adjustment and then I would clear the outstanding amount. They came a few days later with the outstanding amount which again carried interest and late payment charges. They suggested me that I could pay Rs.7000/- odd rupees and my account would be settled. I paid them In cash since I was leaving for Ahmedabad the same night as I was transferred. I thaught everything has been settled but surprisingly I am learning that I have a outstanding accumulated to Rs.35000/- odd after four years.
The bank has directly debited that amount from my salary account without any information. Does the bank has the right to debit credit card amount from savings account?? what steps can I take against the bank. please suggest.
Sir,

I have sattled with my ABN AMRO CREDIT CARD befor 1.5 year and also HSBC CREDIT CARD in Jan09 but still my pan card is in CBIL please remove it from there... My card number is AXMPS8016M
There is no balance in any bank
Hello,

i have applied for home loan from icici bank. from the bank i learned that CIBIL is showing that i hold 10 credit cards and there is some amount outstanding on the same. actually i have only 2 credit cards and there is no outstanding amount on it.
just wanted to check is there any consumer forum where i can claim my losses due to this false report from CIBIL. reason is i have already paid the booking amount to builder and due this CIBIL false report my loan is getting rejected. i am lossing my impression as well as time and money. i am also going through tremendous mental pressure.. please guide where i can claim the same...

Anup Shantalwar
[protected]
Hi,

I had applies for car loan and it was rejected on cbil report, as per my knowledge I don’t have credit balance on any credit in any of credit card.
Hello,

Sub: Credit card misused by ICICI

I have used ICICI Credit card Nov-2008 onwards
One time ICICI department called me and asked my credit card number for checking purpose.
Then they formed two policies as follows.
1) ICICI PRUDENIAL INSMUMBI IND
2) ICICI LOMBARD

I settled the entire amount for those policies.

1) ICICI LOMBARD

I made communication with ICICI LOMBARD, I received document from ICICI LOMBARD and settled the policy.

2) ICICI PRUDENIAL INSMUMBI IND
I didn’t order and without any conversion they made the policy.
But, they took money form credit card account, Rs.10034.00 towards CICI Prudential Life Ins, MUMBAI on November 27, 2008.

I communicated with ICICI Credit card department and ICICI PRUDENIAL INSMUMBI IND Department, so many times about this mode of transaction.

So many ways I tried to find the policy details last eight months, but they didn’t able to give the policy detail and mode of money transfer from credit card account to ICICI PRUDENIAL INSMUMBI IND.

Today[protected] I received a call from ICICI PRUDENIAL INSMUMBI IND regarding the issue and told me that you have policy and around Rs.3000 has pending. So for the policy process has missed.

I didn’t order ICICI PRUDENIAL policy and they took money for the policy.

I request you please get me justice and get back my money from ICICI Credit card department.
Please save me from ICICI Credit card illegal activities.
ICICI Credit card is not safe full department.

Thank you very much

Thanks & Regards
R.Baskar
[protected]

ICICI PRUDENTIAL INSMUMBI IND — ICICI Credit card illegal activities

Hello,

Sub: Credit card misused by ICICI

I have used ICICI Credit card Nov-2008 onwards
One time ICICI department called me and asked my credit card number for checking purpose.
Then they formed two policies as follows.
1) ICICI PRUDENIAL INSMUMBI IND
2) ICICI LOMBARD

I settled the entire amount for those policies.

1) ICICI LOMBARD

I made communication with ICICI LOMBARD, I received document from ICICI LOMBARD and settled the policy.

2) ICICI PRUDENIAL INSMUMBI IND
I didnt order and without any conversion they made the policy.
But, they took money form credit card account, Rs.10034.00 towards CICI Prudential Life Ins, MUMBAI on November 27, 2008.

I communicated with ICICI Credit card department and ICICI PRUDENIAL INSMUMBI IND Department, so many times about this mode of transaction.

So many ways I tried to find the policy details last eight months, but they didnt able to give the policy detail and mode of money transfer from credit card account to ICICI PRUDENIAL INSMUMBI IND.

Today[protected] I received a call from ICICI PRUDENIAL INSMUMBI IND regarding the issue and told me that you have policy and around Rs.3000 has pending. So for the policy process has missed.

I didn't order ICICI PRUDENIAL policy and they took money for the policy.

I request you please get me justice and get back my money from ICICI Credit card department.
Please save me from ICICI Credit card illegal activities.
ICICI Credit card is not safe full department.

Thank you very much

Thanks & Regards
R.Baskar
[protected]
Dear Sir,

I am Ashish Katiyar I have the credit card of ICICI Bank Card N0.[protected]
I had settlement of dues on credit card of ICICI Bank Card N0.[protected] dated 22/12/2006 confirm the acceptance of Rs.11500/ as full and final settlement on the above card account in one instalments by cash,
We had deposited the cash on same date ie 22/12/2006 against receipt N0. CC[protected] dated 22/12/2006.
Against this the bank issued a letter of settlement and a cash receipt.

Even though I have got several calls from ICICI Bank Delhi & Mumbai Offices

Now the banking members from delhi Mr. K D Sharma and other banking staff they are not taken this case as a settlement they are forcing me to go for another fresh settlement

In these circumstances I would request to kindly advise what steps has to be taken to clear all dues & get my name removed from this RBI list.
Dear Sir/Madam

Subject – Card No [protected]

Please refer to the legal notice No.15359 dated 9/11/08 received from you regarding captioned Credit Card.

I have to state as under:-

1. In the Month of november 9/11/ 2008 I received the legal notice from the HDFC BANK CREDIT CARD DIVISON regarding the outstanding dues of above-mentioned credit card.
2. After reading the notice I am surprised and shocked that there are outstanding dues of the credit card claimed from me, as I have never received the credit card. As I have not received the HDFC Credit card NO which has mentioned [protected] it was not used by me. Hence I totally deny the liability of the outstanding dues of the credit card.
3. After that I immediately called to there customer care number and narrated all facts to them. Customer Care executive told me to send all the facts in writing. Therefore I have sent fax dated 10/11/08 to customer care center in this regard.
4. The address to which Credit Card was dispatched is not my residential address.
5. On 6/2/09 I received telegram stating that you are going to file case under IPC 420 against me. I called on the phone number [protected] and [protected] mentioned in the telegram but I didn’t receive any satisfactory response.
6. I am receiving repeated phone calls from the HDFC bank with a threat to file case against me. This is harassment. I have never received credit card, which they have mentioned, and I never used that card. The Statement which HDFC CARD DIVISON OF MUMBAI is making that My wife has received that card, firstly that the address which has mentioned on that card is not mine and my wife has no concerened with that address as she is working in pune and the card which had delivered on the day 13/2/08 that time she was in pune.That means without Identifying the person Identity the HDFC credit card ([protected]) has been deliver to a unknown person this is a complete fraud.How can a proffessional bank like HDFC do that, as per the RBI guide lines a credit card cannot be deliver until and unless the applicant of that card holder is in front of you and you should also identify the proof of that card holder before delivering that card.

7. They may file a Police complaint to find out who received the credit card and used it. The take action against the culprit.
8. I have at called the HDFC BANK on the given number phone numbers [protected] mentioned by them and requested them to verify the evidence about who received the credit card and who used it.
9. HDFC Bank has handed over the credit card to somebody without verifying the Identity proof of my name. This act amount to negligence on their part.
10. I again say that I have never received any credit card, which they have mentioned. I have not used the given credit card therefore I am not liable to pay any dues regarding that credit card.
11. I here by requested them to file police compliant against person/s who have fraudulently received and used the credit card and not to harass me without proper evidence.

12. A copy to this letter has been endorsed to Reserve Bank of India.

13 I have also launch a complaint to pune commissioner office on 17/2/08

Thanking you
Yours truly,
( Sudeep Sule )

Copy, together with a copy each to the correspondence, forwarded for information and necessary action

To :

The Chief General Manager
Reserve Bank Of India
Dept of Banking Operation and Development
Central Office
Financial Services Division
World Trade Center
Cuff Parade, Colaba,
Mumbai –400005.
sub : sbi atm default /money not recicved but deduct the balance from my a/c no [protected]

sir
i ajeet kumar gupta having an salary a/c no [protected] on sbi naval base visakhapatnam was try to withdraw rs 2500 from my a/c through sbi atm malakapurm on 4th july 2009 around 0900 pm but due default of atm the money did not recived me but the balance was deducted from my a/c .

i have already given the complain about this but no response came till now not my money come back
so iam requesting you to get back my hard my rs 2500


ajeet kumar gupta
mobile no [protected] [protected]
sir
i Sanjay Tanaji Howal having a Credit Card of HSBC bearing No.[protected], sir I would like to draw you attention to the fact that I was ready to settle the account of my Credit Card, with in specific installment but to my surprise I use to get a threatening phone calls from HSBC. and Mr. Mihir Lodhiya collection Manager, Malad Branch and his MOB No. is [protected] saying that if i dont settele the amount within two day he will send his man to take my life, if he is going to take my life itis better to commit suicide he further said that you can go and complaint to any court or RBI but by hook or crook i will get the money from you.

I being a salaried person, how can I settle the account within two days. Further, I was stunned that without my knowledge the bank has renewed my card, I wish to ask you sir that whehther RBI has set any rules regarding renewing of the card without the assent of the customer.

Now sir you only advise me how can I go about this bank and whether I can expect any action against the bank from your end.

Please oblige by taking an immediate action.

Regards,

Sanjay T. Howal
Dear sirs,

My credit card no.[protected].

with reference to the above i had a persoanal talk had with Mr.Gopi and Mr.Suresh,
here i am requesting you to send the final settlement amount of Rs.200 which was confirmed
by you today i need a mail from your side for further proceds.(this amount is your banking charges
only not for my purchases)

execpting early reply by mail

thanking you

G.senthilnathan.
Sir,

I have cleared my status in VYSYA bank, but still my pan card is in CBIL please remove it from there... My card number is AIYPD6167F

Regards
Shiva
[protected]@gmail.com
Please help me,
My Icici credit card no is 4009.I paid all purchase bill on time but Icici lombard included
a policy in my credit card. I infromed by Email & discussed with Icici Customer care many time that I donot want this policy please dont pay any amount for this policy but they did not take any action regarding this complaint, he always replied me that we are looking this metter.
Now they are showing due bal. Rs. 14421/-
One day I received a call from Icici Bank he told me that if you paid Rs. 700/- than we
shall finalize this case. after some day I received second call from Icici legal Deptt.
Gurgaon he was threating me that if you paid Rs 2400/- than we shall finalize this case
otherwise Asper instructions of RBI & FINANCE MINISTRY, we shall take your house
hold goods in our custody OR punished by Bouncer.
This is only Black Mailing
Dear Sir/ Madam,
I am member of middle class family. I cannot pay this amount, I agreed this is
my mistake that I deal with ICICI, I shall never deal with ICICI in future.
So you are requested that please slove this metter and relieve me.
Thanks & Regards
Please help me,
My Icici credit card no is 4009.I paid all purchase bill on time but Icici lombard included
a policy in my credit card. I infromed by Email & discussed with Icici Customer care many time that I donot want this policy please dont pay any amount for this policy but they did not take any action regarding this complaint, he always replied me that we are looking this metter.
Now they are showing due bal. Rs. 14421/-
One day I received a call from Icici Bank he told me that if you paid Rs. 700/- than we
shall finalize this case. after some day I received second call from Icici legal Deptt.
Gurgaon he was threating me that if you paid Rs 2400/- than we shall finalize this case
otherwise Asper instructions of RBI & FINANCE MINISTRY, we shall take your house
hold goods in our custody OR punished by Bouncer.
This is only Black Mailing
Dear Sir/ Madam,
I am member of middle class family. I cannot pay this amount, I agreed this is
my mistake that I deal with ICICI, I shall never deal with ICICI in future.
So you are requested that please slove this metter and relieve me.
Thanks & Regards
yaa!! I agree, , Par kya karoon bhai, , Yahee life hai
i have a salary A/c with HDFC bank. I learnt that my A/C has been kept on hold due to some credit card linkage of HDFC on 1.01.10. i sent mail to hdfc bank for the hold reason. They sent a mail to me non payment of credit card issues. they told to me our credit card executives are call up you within 24 hrs. but still i have not received any call from hdfc credit card section. they hold my savings account without my knowledge. i called up several times to credit card executives they are not willing to response my call. i am not in station for past 7 months. so i cannot pay my balance amount to the bank. i called them for settlement for past 7 months they need not accept. i admitted my son in hospital i have no fund to cure my child. my financial position is so bad. how can i manage my family for this month. otherwise i go to dead.M:[protected].

HSBC Credit Card — Delivery of Credit Card to unknown person leading to misuse of card

Dear Sir,

Currently I have a dispute with HSBC for my credit card XXXX XXXX XXXX 8310. Here are my concerns.

HSBC have sent the renewed card after I canceled this card (cancellation through Customer care on 19 Jul 2006, Sent letter on 21 July 2006) after paying my last my outstanding dues of amount Rs. 2940/- on 19 Jul 2006 .
HSBC delivered the renewed card to someone else in India without seeing my identity and when I was in USA and even after the card was canceled.
The card was misused with some transactions in India when I was abroad.
After coming back to India, when I requested for a new card, I came to know that card has been misused and there is outstanding dues on this card. Following this I received monthly statements.
I sent a written complaint to HSBC asking for the clarifications and as per HSBC's letter, the renewed card has been delivered on 24 July 2006 and on this date I was abroad.
I have forwarded copy of my cancellation letter which I sent for cancellation of the card and copy of my passport saying dates of my stay out of India.

Here are the dates during[protected] when I was abroad. Sent copy of passport showing these dates that I was out of India.
(11 Jun 2005 - 05 Jun 2006)
(04 Jul 2006 - 21 Apr 2007)
(20 May 2007 - 21 Jun 2007)


I am approaching a consumer forum to resolve this matter. However recently I found that my name has been reported to CIBIL as a defaulter.

Would appreciate if HSBC could let me know how my details are shared with CIBIL as a defaulter when there is a dispute and this transactions are not done by me as I have never received the renewed card.
After this issue, I have canceled all my credit cards and currently I am looking for a home loan which might ight get rejected because of CIBIL report. Request your intervention in resolving this matter.


Regards,
B Panda
Cell:[protected]
Hi Sir,

I own a HDFC bank credit card bearing no [protected].
Yesterday evening(7th Feb 2010) I got a message on my mobile (credit card purchase alert) with details (Thank you for using your HDFC bank card for 4411.61 in ASSISTMATE.COM @ 07-Feb-2010 06:34 PM).
Unfortunately I never used my card for that shopping at that moment.
I don’t have any idea who did the shopping by using my card.
I have been using this card for the last 2 years without any problem.
It looks like fraudulent transaction and my card has been hacked by somebody.
Even if I am using 2nd authentication screen (password protect) for any purchase, my card has been hacked.
Already I have blocked the CREDIT CARD.
I have neither shared credit card information with anyone nor password.
Already I have send complaint letter to bank.
I am not in a position to repay this amount which is not done by me.
Please guide me how I can get help in this regard to waive this purchase amount by the bank.


Thanks and regards
Rajesh
Phone no-[protected]
Dear Sir,
This is Rajat. I have an account in HDFC Bank. It's My salary Account.In Jan10 they have deducted 420/rs from my account. They have given to me the reason is--I have withdrawl amt. from anouther ATM. But before few months as per my knowldge as per RBI rules I can wilth drawl amt. from any ATM. If rules has been changed than its ok. But again in this month they have deducted 900/rs from my account without any reason. I have called to their cc but they have not given any proper response.was rude on call. And for your information in this mont I have used anothet ATM other than HDFC only for two times. So please inform me what should I do.
Expect your response as soon as possible.
Account No-- [protected]
Regards
Rajat Roy
Mumbai
Dear Sir,

I am jitendra kumar I have the credit card of HDFC BANK Card N0.[protected]
I had settlement of dues on credit card of HDFC BANK Card N0. [protected] dated 10/02/2009 confirm the acceptance of Rs.16600/ as full and final settlement on the above card account in nine instalments by cash, / cheque
We had deposited the cash / cheque on same date ie .
Against this the bank issued a letter of settlement

Even though I have got several calls from HDFC BANK

Now the banking members from delhi and other banking staff they are not taken this case as a settlement they are forcing me to go for another fresh settlement

In these circumstances I would request to kindly advise what steps has to be taken to clear all dues & get my name removed from this RBI list.

my mobile mo [protected]

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