[Resolved]  Croma — my mp4 player has frozen

My Croma 8gb mp4 has totally frozen.I tried everything i could. But nothing happened.It has totally stopped working. I don't know what to do.
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Aug 13, 2020
Complaint marked as Resolved 
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please help me

Dear Customer,

Raman here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Raman

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