| Address: | Indore, Madhya Pradesh |
I am not getting any response about my purchase request for Swift Dzire.. I had paid 50000 on 12th of July to patel motors. I wrote the below email and still don't see any action. --
Mr Parvash Dagi and Mr Rajesh Joshi,
I have too many concerns with my booking of Swift Dzire and I see no one is looking into these issues. If my issues are not resolved immediately, I may have to go for legal proceedings.
#1. I had booked my Car on 12th July in the Name of Computer Sciences Corporation on behalf of myself. I had given an advance Cheque of 50,000 /- on the same date and it got encashed the very next day but my Car price got revised when I enquired with Mr Ambar for its delivery on 10th of Oct.
My question is if you had encased my Cheque of 50,000 then why Car price was not fixed and why I was not immediately informed when price of the car was changed?
#2. I was promised the delivery of car in 45 days but on 50th day when again I called the agent, I came to know that my car will come in Sept. Please let me know why was a false promise was made to me ? This is certainly an unexpected behaviour. Please confirm the date of my Car delivery immediately and be ready to pay the interest as I have to pay interest to my company for my loan amount which is in effect starting this month.
#.3 I was promised to show the colour of Car next day when I booked the car but it has been 50 days and I was not shown the colour of car yet. I had booked Blue colour car under the assumption that Agent will show me colour of car and in case I don't like it I will change the request. However, till now no action has been taken.
I am very disappointed with such a treatment to the customers at Patel Motors and that too a customer who is coming thru a corporate tie up. Please be understand that I had to cancel my earlier quotation and reprocess it. It requires lot of approvals at all the levels in my company. It was a big pain.
Please let me know what are your actions to reduce my pains and deliver the car hassle free. Was this information helpful? | 
patel — fals mail
MARUTI SUZUKI INDIA LTD (MSIL)Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Board no.46781000.
Tel: [protected]
Dear applicant;
We are in receipt of your email, Be informed that the security deposit payment which is 16,900 INR is a refundable deposit, and should be deposited into the HRD account details given below so it will enable us to send you your Air Ticket and offer letter. You are required to deposit the refundable interview security deposit to this below account details. Note, you need to show us the copy of the deposit slip and offer letter on the date of your interview at the gate in-other for you to be allowed by our security officials into the company premises for the interview .
Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is the payment will be refunded back to applicants immediately after the interview and that is the reason why we are not using the Company Bank Account. Do ensure it's a CASH DEPOSIT so that you can send us the scan copy of the deposit slip for verification and registration by our account department and also to enable us return it back to you immediately after the interview is over.
Below are the account details for payment:
ACCOUNT NAME: RENU SINGH
ACCOUNT NUMBER: [protected]
IFSC CODE:SBIN0012622
STATE BANK OF INDIA
Reasons of payment : The refundable payment of 16,900 Rupees is being required from you as a measure we have taken to check bogus applications that we do recieve, which means only seriously interested and ready clients will have to apply and recieve our offer letter and flight ticket to destination and venue for the interview.
IMPORTANT NOTICE:
Be informed that we will be providing you a two way ticket, accomodation and feeding during the period of the interview and aptitude test. And your security deposit will be refunded to you in it's full amount immediately after the interview irrespective of you being shortlisted for the job or not. Payment is strictly by CASH DEPOSIT as CHEQUE AND DEMAND DRAFT are not accepted because the security deposit will be in our custody for a short period of time and will be refunded to you in cash just immediately after the interview.
As soon as the payment is made, please kindly send us the scan copy of the payment slip through email for confirmation and give us a call to that effect as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your interview date.
Regards,
Mr. Aiko Hiroko
HRD -direct recruitment manager.
MARUTI SUZUKI INDIA LTD (MSIL)
SECURITY DEPOSIT PAYMENT (SEND US THE SCAN COPY OF YOUR DEPOSIT SLIP VIA EMAIL).
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