Datawind — NOT GETTING MY PRODUCT OVER 1 YR

Address:Mumbai City, Maharashtra

my name is Ramesh Kothari
My mob num is [protected]
Cq no is 343424
cq passd on 18/2/2012
Bank name - The Satara Sahakari Bank L.t.d
Booking Id :- PM5E52B
New Id :- (PMD4CAF) for Ubislate7c
sir i hve nt recived my product inteed o[censored]pgrading it for 2tyms as the coustmor service said me, now its almost 1year...
nw i hve upgraded my to 7cplus as ur servies center said to me...
nd i had also gt a conformainton call in dec nd jan (2 tyms) thn too it nt getting it .
I m also sending u the pass book detials so pls look in to it
as it has alredy been too late
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Data Wind — Pathetic Post Sale Service

Although product is good for low end use but service from the company is pathetic. I am using it since last 1.5 years but after 1 year my Internet subscription expired and I am not able to recharge it since last 6 months. No one answers when I dial at the mentioned toll-free number. Its useless. Can somebody please let me know how can I recharge my internet subscription on UBI Surfer device.
I also own UBI Surfer for more thean a year.My free Internet access elapsed during November 2011.On verification withe my supplier M/s Sunrise Distributors in Mumbai for Recharge I was asked to deposit thee amount to thee account of Datawind innovations Pvt Ltd, held at Amritsar Branch of ICICI Bank. I have deposited Rs 500/ towards five monthes recharge subscription in thee account number of Datawind innovations provided to me. This I have done on 11the Feb. 2012 and awaiting re activation of service for Internet usage.Hope theey will act during the course of next week
Please contact your supplier to obtain necessary details of account where thee re charge amount is to be deposited
Balasubramanian R
It is surprise to see that you are still believing DATAWIND.

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