[Resolved] Datawind — WARRANTY ISSUE

mudassar3038

from Noida, Uttar Pradesh

Address:

Ahmedabad, Gujarat

I have purchased Ubislate 7Ci Serial No. P[protected]. It was having booting problem, I had already submitted Ubislate tablet at the
Authorized service centre : Accel Frontline Care, Drive in Road, Ahmedabad on 11th feb 2013 (copy attached for your reference), where they said me that it will take 7 days to repair the tablet.

After repairing there was touch fault in tablet. For this issue i have contacted customer care but no response,no response,no response!!!!! till today.

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Aug 13, 2020

Complaint marked as Resolved

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GC Ravindranath

from Kollam, Kerala

[protected]@datawind.com
I have purchased Datawind pocket surfer on 11/6/2015 through Naptol. As it was not starting properly and hanging without display. I have given the set at local service center mentioned below, they have told me that there is a software problem and install the same. I have shown the warranty bill they said to register a complaint with company and give complaint number or pay Rs.300. I have paid 300 and got the same installed. Within one day same problem continued. Thrice I got the software installed. Now they are telling that there is board problem and set has to be sent to company for replacement.
Neotel City Name: Anantapur Address: D.No. 13/100 D.C.M.S. Road Kamalanagar Anantapur Pincode: 515001.
I request you to solve my problem advice me. Please register a complaint and give number or I have no other way except approaching Consumer Court.

I am here with attaching invoice copy with my hand set with IMEI numbers

GC RAVINDRSNATH CELL:[protected]