Datawind — Wrong Delivery Products

Address:

New Delhi, Delhi

Dear Sir/ Madam, I have received Ubislate7 Cz on dt. 28/09/2013 against my booking No. "PM6CBC37D793" dt: 26/09/2013 through JAVS Courier as cash on delivery, Rest of purchase detail is as mentioned below mentioned for your information: Invoice No : AMJAVS09271436, Dispatched Through (Courier Name(): JAVS / AWB # DELDTW1007588 COD Amount : 6799/- (Including Courier Charges), Invoice Amount Rs. 6499/- (Including double Vat) Device IMEI Number Is:[protected] After receiving of parcel I fount below mentioned fault/ discrepancy as in device. 1. Tablet Charger is not working ( Same day informed to customer service and Datawind technical team but response is very bad and not satisfactory) 2. As committed, in-build camera is 2 Mega pixel but actual is VGA with poor quality. 3. Device packed without user manual without guarantee card, without Android CD & Connector for connectivity with PC connectivity 4. As committed, In-build memory is 8 GB but actual is 4.95 GB 5. Hand Free Speaker Not working Also speaker quality is very bad it's very difficult to listen phone calls with full volumn. 6. As committed, In-build RAM is 1GB but actual is 512 MB 7. All taxes included in MRP but company charge twice VAT to Customer. Therefore, I have doubt about: you are dispatched wrong device also IMEI number is simply pasted in device it's shows like something wrong in dispatch, So I do request you to look into the same and resolve our issue without any further harassment to myself. I hope to listen from you soon and as early service at our door step and feel free to call me for any further information Regards, Arvind Kr Singh M # [protected]