[Resolved]  Deals And You — Payment Made and Product NOT Delivered

Address:Bangalore, Karnataka

I ordered a Blackberry 8830 Mobile Phone by making an instant Online payment of Rs.5799 on 15th March 2011, it was supposed to be delivered on 4th April as per their terms. I called them 8th April 2011 giving them a few days more for delays that could have happened. I talked to Amit, Seema and Rohit on the same day and Rohit mentioned that he will look into it and get back to me the same evening. Next day morning I called up again and Rohit said due to technical difficulties they have not been able to ship the Blackberry, he will get back to me by evening. I talked to their Supervisor after lot of calls and hardship after two days and Suman their supervisor mentioned she will call me up in 3 hours. They have no Toll Free Number and they force the Customer to call them on [protected] since a few days. The Customer had to call 0124-XXXXXX number earlier. There is no sign of my Order being cancelled even after numerous calls and 3 Emails so far. This is a FRAUD Company and please help me get a refund.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi jaggi602,
Your order has been re-dispatched and will reach you soon. We are sorry for the inconvenience caused.

Team Dealsandyou.

dealsandyou — Double Payment

Beware Of shopping from DealsAndYou website. Their deals arent much to go by and on top of that they are all out to loot you. I recently bought SunGlasses from them by paying thru credit card and their delivery boy charged the same amount from my friend while delivering. Since it was my gift to her, the entire episode ruined the experience. Now when we are demanding the money back, their customer representatives are not even bothering to check and revert. Will never recommend this site to any one!!
Dear Isas,


We are really sorry to hear about your issue and apologize for the inconvenience caused.

Can you kindly provide us with your Order Details, Registered DnY ID and contact info so that our support team can look into your problem at the earliest.

We can be reached at [protected]@dealsandyou.com.

Thanks,
DnY Support
MY NAME IS K.SELVAKUMAR FROM CHENNAI. I TOO PURCHASED A REEBOK PRODUCT LAST MONTH. COMPANY FIRST TOLD THEY WILL DELIVER WITH IN 21 DAYS. THEN WHEN I CONTACTED THEY SAID PRODUCT NOT READY, CHANGE OF PRODUCT IS POSSIBLE .THEY HAD ASKED FOR MY
CONFIRMATION.WHEN I SAID I DO NOT WANT THE DIFFERENT PRODUCT ASKED FOR REFUND OF MY MONEY.AFTER THAT THEY ARE NOT EVEN RESPONDING FOR MY MAILS.I ALSO CONTACTED CUSTOMER CARE WITH INDIFFERENT REPLIES.STILL THEY ARE SAYING IT WILL TAKE TWO TO THREE WORKING DAYS.FROM THE VERY BEGINNING, THEY ARE REPEATING THE SAME WORDS. IAM LOOKING FOR LEGAL BUT NOT GETTING THEIR PROPER ADDRESS. CAN ANYBODY HELP ME IN PROVIDING THEIR PROPER ADDRESS. THIS KIND OF FRAUDS HAS TO BE PUNISHED.
Hi Mr.Selvakumar,

I appreciate your comments. As you said very rightly, these type of Fraudulent people has to be punished severely. Now a days, these types of online crime / cheaters is seen mostly. Some one has to bell the cat. We people in the society be need to take such initiatives to stop these type of nonsense. By doing these at least the other online sellers will get rectified themselves or the online users be safe.

Regards,

Prasad
Dear Selvakumar,

Sorry for the inconvenience caused. Please provide us with the order no. and other order details so that we can track your order status.

We can be reached at [protected]@dealsandyou.com.

Thanks,
DnY Support
I ordered a T Mobile Sidekick On 23 Feb But till today Deals and you did not reply And when you call them they ay that the product will reach soon enough Plz help me get my product from these fraud people

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    Karnataka
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