Deals And You — No reply on purchases

Address:Faridabad, Haryana

Dear Sir/Madam,

My name is Vikas Tripathi.

I had ordered/booked two bowling sessions at the Shopprix Mall Noida, Sector-61 for two coupans.
Yet as of now i had'nt received any email for the order confirmation nor any coupans.
Since yesterday i am trying to get in touch with any person from deals and you through[protected], but this is continously engaged, So i had mailed this up on email id : "[protected]@dealsandyou.com"
I am also including the order details in the complaint body.
Hope for a action and Thanking in Advance.

Order Details
Order #[protected]
About This Order: Order Information
Order Date: April 6, 2011


Shipping AddressShipping Method

Vikas Tripathi
Delhi/NCR, 110048
India
T: [protected] Free Shipping - Free

Billing AddressPayment Method

Vikas Tripathi
Delhi/NCR, 110048
India
T: [protected] Credit Cards (Visa / Master Cards)

Items Ordered
Product NamePriceQtySubtotal
Rs 260 for Rs 525 worth of 2 Bowling Games, Pool (1hour), 5 Game Coins & 1 Soft DrinkRs260.00
Ordered: 2
Rs520.00


Subtotal Rs520.00
Shipping & Handling Rs0.00
Grand Total Rs520.00

« Back to My Orders


Below is the detail that was displayed on website once the transaction is completed.

Your order # is:[protected] .
• Your coupon will be delivered to you within the next 48 hours.
• You should shortly receive a SMS and Email from us confirming the order place-ment. Please check the email we send you to verify the details of your order and click the confirmation link to confirm your order.
• Please not: We do not ship COD orders without establishing contact with customer. As per our company policy, If you fail to confirm us by email, your COD order will be cancelled.


As i searched the contact number for deals and you, i had found a enormous number of complaints against dealsandyou and not any proper satisfying replies from them.
Please help us out.

With Regards,
Vikas Tripathi
[protected]@gmail.com
[protected]
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Comments

Dear All,

I had posted this compalint on 08/04/2011 at almost 4:30 p.m. and at 5:30 p.m. i got a call from Rajneesh.
He is customer care person from Deals and You.
I got the solution for my problem.
Anyone who is having a problem in any regard for Deals and You can get in touch with the below person.

Mr. Rajneesh +91 [protected]

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    Faridabad
    Haryana
    India
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